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Bluetooth - is not ready

Discussion in 'Hardware' started by robski88, Jan 7, 2015.

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  1. robski88

    robski88 Thread Starter

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    HELP!!!! ive on a toshiba satellite L850 and ive updated my bluetooth and now ive got a red light on the logo on my toolbar and when i go and add a device on it or click new connections it says bluetooth is not ready and ive tied everything and i dont wanna refactory settings my laptop again couse ive just done that can anyone help
     
  2. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    What's the complete model number of that Toshiba Satellite L850 series laptop?

    There will be a dash and additional characters after L850 that comprise the complete model number.

    Example: L850-ST1234

    -----------------------------------------------------------
     
  3. robski88

    robski88 Thread Starter

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    satellite L850-1d5
     
  4. flavallee

    flavallee Trusted Advisor

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    There should be another number on it that possibly starts with PSK

    Advise what that number is.

    -------------------------------------------------------

    Also advise if it's running Windows XP or Vista or 7 or 8/8.1, 32-bit or 64-bit.

    -------------------------------------------------------

    Do you live in the U.K. or another country?

    -------------------------------------------------------
     
  5. robski88

    robski88 Thread Starter

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    i have windows 7 64-bit and i live in the uk pskdge
     
  6. flavallee

    flavallee Trusted Advisor

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    I provided a link to that laptop in post #4.

    It says it came with Windows 7 Home Premium 64-bit, but I wanted to make sure you aren't using a different Windows version.

    ---------------------------------------------------------

    If you go here and then navigate to

    Notebook
    Satellite
    Satellite L Series
    L850
    PSKDGE
    Windows 7 - 64 Bit
    ----- All -----
    United Kingdom
    English


    and then click "Search", it will bring up the list of Windows 7 64-bit drivers for the devices in your laptop.

    ---------------------------------------------------------
     
  7. robski88

    robski88 Thread Starter

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    and then what do i do
     
  8. plodr

    plodr

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    Liz
    There are 5 Bluetooth items. 4 of the items are from 2013 and one is from 2014. If you updated to the OS independent 2014 Bluetooth stack, roll back the driver to the 24/9/2013 that is specifically for Win 7.
     

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  9. robski88

    robski88 Thread Starter

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    Thanks I'll try it my screen just when off and gone a blue screen with en white write on and restarts all the time now
     
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