I do slot of Bluetooth Sharing between my phone and laptop....I got a new phone today and shared things from my new phone to my PC..... Bluetooth does not ask where to download them anymore....I can't find 120+ pictures videos ....Also my new phone won't play mp4 videos....super nervous
To expand on Mescalero's question, if your computer is running Windows, what version of Windows are you using?
Is your phone Android based or Apple OS based?
Exactly what does the error message say when you attempt to play an mp4 file? Does your phone have a media player app installed?
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