Bluscreen event

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annia

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Joined
Sep 5, 2008
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5
2 months earlier my notebook pc having vista on it started showing BLUSCREEN & minidumps(not frequently). I used to do updates both "HP" & "WINDOWS UPDATE" on my machine. I didnt installed any software and hardware on my machine. Now whenever i run HP HEALTH CHECK i have to see that BLUESCREEN....

Can any body help..............
 
Joined
Dec 9, 2000
Messages
45,855
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Windows driver causing the error, if one exists for it.
 
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