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Boot problems again

Discussion in 'Windows 7' started by Chewbubba, Feb 10, 2013.

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  1. Chewbubba

    Chewbubba Thread Starter

    Joined:
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    This morning, the pc started fine, logged into windows as usual, started iTunes to download The Clone Wars latest episode (w00t w00t). I went to Control Panel and set the Power Options to high performance so the computer wouldn't go to sleep during the download. I left.

    20 minutes later I came back and the computer had this error:
    Boot Manager:
    Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

    1.Insert your Windows installation disc and restart the computer.
    2.Choose your language settings, and then click "Next".
    3.Click "Repair your computer."

    If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

    Status: 0xc000000f

    Info: The boot selection failed because a required device is inaccessible.​


    I put in the Repair Disk I made last time, told it to repair startup problems, and it didn't find any.

    I went to a restore point made 2 days ago - no change.

    If I try to boot normally, it goes back to the black screen with the 0xc0000000f error.

    If tell it to boot to the optical drive first instead of the HDD AND "press any key to boot from CD" (with the installation disk in), it does a really slow boot to windows and never fully finishes.

    If I tell it to boot to the optical drive first instead of the HDD, but NEVER PRESS ANYTHING WHEN PROMPTED, windows appears to boot just fine and I can log-in like normal.

    Something like this has happened to me before (but not as bad) here:
    http://forums.techguy.org/windows-7/1086095-solved-recurring-boot-windows-start.html


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) II X4 640 Processor, AMD64 Family 16 Model 5 Stepping 3
    Processor Count: 4
    RAM: 4093 Mb
    Graphics Card: NVIDIA GeForce GTS 450, 1023 Mb
    Hard Drives: C: Total - 476837 MB, Free - 305796 MB; E: Total - 76216 MB, Free - 64383 MB;
    Motherboard: Gigabyte Technology Co., Ltd., GA-MA770T-UD3
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  2. Chewbubba

    Chewbubba Thread Starter

    Joined:
    Jun 30, 2000
    Messages:
    164
    Ok, I went into the BIOS again (like last time in the link in the above post) and changed the HardDisk Boot Priority again. And like last time, it seems to be working again.

    I don't know why.

    Could a low battery on the motherboard be causing this issue?
     
  3. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    If the settings in the Bios had gone back to default then that is a good indication your CMOS battery needs to be changed as it is not preserving the settings you made.

    On reflection though, no matter how the boot priority is set it should still find the boot sector and start Windows so something is not quite as it should be.

    This could indicate a problem with the hard drive or an infected MBR. Please run these two scans and post the results.

    Download RogueKiller (by tigzy) and save direct to your Desktop.
    On the web page click on this: [​IMG]

    • Quit all running programs
    • Start RogueKiller.exe
    • Wait until Prescan has finished.
    • Ensure all boxes are ticked under "Report" tab.
    • Click on Scan.
    • Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
    • NOTE: DO NOT attempt to remove anything that the scan detects.

    [​IMG]


    Disk Check

    • Click on Start then type cmd in the search box. A menu will pop up with cmd at the top, right click on it and select Run as Administrator. Another box will open, at the prompt type chkdsk E: /r and hit Enter. Note: you must include a space before and after the E:
    • You will then see the following message:
      chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
    • Type Y for yes, and hit Enter. Then reboot the computer.
    • chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish, if it appears to freeze this is normal so do not interrupt it. On drives above 500GB it can take several hours.)
    • When the Disk Check is done, it will finish loading Windows.


    Then follow this guide to find the chkdsk log. NOTE: You need to do the search for wininit not chkdsk.
    Windows 7 Disk Check log

    Once the log is in view then click on Copy in the right hand pane and select "Copy details as text".
    You can then right click on the message box on this forum and select Paste and the log will appear, add any further information asked for and then click on Submit/Post Quick Reply and your done.
     
  4. Chewbubba

    Chewbubba Thread Starter

    Joined:
    Jun 30, 2000
    Messages:
    164
    Here's the RogueKiller Report. It will be quite awhile on the other.

    RogueKiller V8.5.0 [Feb 9 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Andy [Admin rights]
    Mode : Scan -- Date : 02/10/2013 13:53:16
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts



    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST500DM002-1BD142 ATA Device +++++
    --- User ---
    [MBR] 0da1956b3763f01b6e07218c0e95d6e9
    [BSP] e6b193ef8f5680b617912c8c9028d080 : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    +++++ PhysicalDrive1: ST380817AS ATA Device +++++
    --- User ---
    [MBR] e7c525d166d1bfec7a38244bf1bded18
    [BSP] 2315b98fad84384e78bed70b410bcc49 : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 76217 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[1]_S_02102013_02d1353.txt >>
    RKreport[1]_S_02102013_02d1353.txt
     
  5. Chewbubba

    Chewbubba Thread Starter

    Joined:
    Jun 30, 2000
    Messages:
    164
    I'm guessing I should do this for the C: drive, not my E: drive?
     
  6. Mark1956

    Mark1956

    Joined:
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    Windows is installed on the older small drive which is E:, yes? If so, that is the one I wanted you to run the disc check on.
     
  7. Chewbubba

    Chewbubba Thread Starter

    Joined:
    Jun 30, 2000
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    No, it's on the C: drive. I'll run it on that one.
     
  8. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    My mistake, I thought in your other related thread it was mentioned that the OS was on the old drive.

    On reflection it may be worthwhile running it on both drives just to see if the older drive is ok.
     
  9. rainforest123

    rainforest123

    Joined:
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    Messages:
    8,256
    Any chance this problem is caused by your motherboard?

    Do you know how to troubleshoot motherboard issues?

    I am NOT a fan of BIOS flashing. Have you ever flashed this BIOS?

    AND, I am not recommending it, now.

    RF123
     
  10. rainforest123

    rainforest123

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  11. Chewbubba

    Chewbubba Thread Starter

    Joined:
    Jun 30, 2000
    Messages:
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    Here's the chkdsk info on the C: drive:

    Log Name: Application
    Source: Microsoft-Windows-Wininit
    Date: 2/10/2013 5:40:03 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Andy-PC
    Description:


    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    339456 file records processed.

    File verification completed.
    607 large file records processed.

    0 bad file records processed.

    0 EA records processed.

    124 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...
    414298 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...
    339456 file SDs/SIDs processed.

    Cleaning up 350 unused index entries from index $SII of file 0x9.
    Cleaning up 350 unused index entries from index $SDH of file 0x9.
    Cleaning up 350 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
    37422 data files processed.

    CHKDSK is verifying Usn Journal...
    37748560 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    339440 files processed.

    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    78135594 free clusters processed.

    Free space verification is complete.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.

    488282111 KB total disk space.
    175146256 KB in 259324 files.
    134868 KB in 37425 indexes.
    0 KB in bad sectors.
    458611 KB in use by the system.
    65536 KB occupied by the log file.
    312542376 KB available on disk.

    4096 bytes in each allocation unit.
    122070527 total allocation units on disk.
    78135594 allocation units available on disk.

    Internal Info:
    00 2e 05 00 37 87 04 00 25 41 08 00 00 00 00 00 ....7...%A......
    b5 05 00 00 7c 00 00 00 00 00 00 00 00 00 00 00 ....|...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-10T23:40:03.000000000Z" />
    <EventRecordID>36912</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Andy-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>

    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    339456 file records processed.

    File verification completed.
    607 large file records processed.

    0 bad file records processed.

    0 EA records processed.

    124 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...
    414298 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...
    339456 file SDs/SIDs processed.

    Cleaning up 350 unused index entries from index $SII of file 0x9.
    Cleaning up 350 unused index entries from index $SDH of file 0x9.
    Cleaning up 350 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
    37422 data files processed.

    CHKDSK is verifying Usn Journal...
    37748560 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    339440 files processed.

    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    78135594 free clusters processed.

    Free space verification is complete.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.

    488282111 KB total disk space.
    175146256 KB in 259324 files.
    134868 KB in 37425 indexes.
    0 KB in bad sectors.
    458611 KB in use by the system.
    65536 KB occupied by the log file.
    312542376 KB available on disk.

    4096 bytes in each allocation unit.
    122070527 total allocation units on disk.
    78135594 allocation units available on disk.

    Internal Info:
    00 2e 05 00 37 87 04 00 25 41 08 00 00 00 00 00 ....7...%A......
    b5 05 00 00 7c 00 00 00 00 00 00 00 00 00 00 00 ....|...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
    </EventData>
    </Event>
     
  12. Chewbubba

    Chewbubba Thread Starter

    Joined:
    Jun 30, 2000
    Messages:
    164
    I wondered if it was a mobo problem. No, wouldn't know where to start troubleshooting those. I have flashed BIOSes before, but I don't recall if I flashed this one or not. If I did, it would have been long, long before any of this boot nonsense started.

    I'll check the links you suggested.
     
  13. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Please send me a link / URL for the motherboard's manual. If you can't find such a link, please send me a link to your motherboard manufacturer's product info page.


    Motherboard troubleshooting, RF123's method.
    1. Read the motherboard manual
    2. Read the FAQs at the motherboard site.
    3. Check the motherboard for bad caps.
    See www.badcaps.net

    4. Boot the computer with ONLY mouse, monitor & keyboard attached.
    Test
    If the problem goes away, add the peripherals back, 1 at a time.

    5. If the problem perists, using electrostatic precaution
    5.a Remove & re-seat the ram
    Test

    5.b. remove all add in cards.
    Test
    Yes, even graphics, IFF your motherboard has video out.
    OR use a different graphics card.
    Test
    If the problem has gone away, add things back 1 at a time.

    6. Disconnect ALLALL drives except your primary HDD
    Test
    See 5, above

    7. Put in a new coin battery.
    Test

    8. BIOS
    8.a. If anything is overclocked, NL clock it
    TAKE METICULOUS NOTES. Do NOT reply on your memory.
    Not a personal attack. Humans forget some details when humans are stressed.
    We androids on the other hand . . . :)
    Disable everything possible.
    Test

    RF123
     
  14. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
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  15. Mark1956

    Mark1956

    Joined:
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    Messages:
    14,142
    The Disc Check on the C: drive looks ok with just a minor correction showing, how about the E: drive?
     
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