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Booting Problem

Discussion in 'Hardware' started by DesperateMan, Nov 26, 2011.

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  1. DesperateMan

    DesperateMan Thread Starter

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    I have this booting problem on my Hp Pavilion Media Center m8425f PC and it has windows 7 on it and i was using it perfectly fine on that day, then during that day at night i had to carry it down stairs.
    When it was plugged in and everything was normal, so I started it up and it made a abnormal starting sound and then it starts up normally for a little bit then it goes to a black screen and says something along the lines insert a booting device and reboot your computer, or if you have a booting device activate it and press any key (in white)

    Its making Doing Doing Doing sounds every so often. and the sound is coming from the hard drive.
     
  2. Megabite

    Megabite

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    I would try re seating all the connections from the Hard drive and the Motherboard....as something may have come loose moving it.
     
  3. DesperateMan

    DesperateMan Thread Starter

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    The connections between the Hard Drive and the Motherboard are all in place i tried pushing the cables deeper just in case it was loose, it looks like but it doesn't go in any deeper please help :(
     
  4. Mark1956

    Mark1956

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    I found this picture which may help you to identify the motherboard and the hard drive. The hard drive may be mounted in a slightly different position but will be close to the picture shown.

    Switch off the PC and disconnect from the mains, touch a good earth source, a central heating pipe for example, with your hands to discharge any static electricity. Then remove the side panel.

    The hard drive will have two cables connected to it, pull them off and reseat them to make sure they are firmly connected. One of the cables will go to the motherboard, pull that connector off the motherboard and reseat it, you need not worry about the other cable as that will go back into the power supply, but if it has other connections coming off it check the connectors are firmly in place..

    Now try to boot the PC and tell us what happens.
     

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  5. win2kpro

    win2kpro

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    I saw your original posts where you asked what a hard drive and a motherboard looked like.

    Not to be condesending, I suggest that if you have data on the hard drive that needs to be saved, you shut the machine off and take it to a repair shop where the data may be saved at a reasonable cost.

    If you continue to operate the machine the hard drive may be further damaged. Although the data could still be recovered by a specialty recovery company the cost would be many times more.
     
  6. Mark1956

    Mark1956

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    You completely changed you second post while I was piecing together some kind of guide to help you out.

    If all the connections are ok then your hard drive, as Win2kpro has suggested is probably failing/failed. You may be able to retrieve the data by using this boot disc Ubuntu Live CD to back up files from your dead Windows

    Then run the manufacturer's diagnostics, follow this instruction.

    You will obviously need another working PC to make both of these discs.

     
  7. DesperateMan

    DesperateMan Thread Starter

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    Well i dont need to backup data on the computer, since i don't have much but does this mean i have to get a new hard drive?
    And plus i have a second computer that's a bit smaller than my computer, could i just take that hard drive and insert it onto other computer and if i cant can you tell me how much a hard drive costs?
     
  8. Mark1956

    Mark1956

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    It would appear highly likely that your hard drive has failed but you need to run the manufacturer's diagnostics to confirm it. Some faults can be misleading so it would be best to check.

    You can use a hard drive from another PC but you will have to reinstall the operating system and all the drivers. The hard drive from the other PC can't just be put into the faulty machine and expected to work as it will have the wrong drivers installed on it. Some basic computer knowledge would be required to delete all the old drivers and reinstall the correct ones, so best to start from scratch. Do you have a Microsoft Windows disc with a licence key that has not been used on another PC? Or do you have Recovery discs for the faulty machine? Does the faulty machine have a licence sticker on it?

    Tell us what you have and we will help you through it. Please state the make and model number of the PC and the version of Windows.
     
  9. DesperateMan

    DesperateMan Thread Starter

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    I checked my hard drive on my other computer and it has different plugs than my computer so i figured i can't do that anyways, but could you please explain how i run the manufacturers diagnostics. I use a SeaGate Hard Drive and i'm running on windows 7 and i don't have any recovery disks or a windows 7 key so im kind of stumped in that direction.
    Thanks for the all the support!
     
  10. Mark1956

    Mark1956

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    You can get adapters for the hard drive connections, any computer store should have them.

    The instructions to run the diagnostics are all explained in my guide in post 6. On the Seagate site you need to look for Seatools and get the version for CD. Only run the test on the drive do not use any off the other features as it has options to wipe the drive which you do not want to do.

    As the computer was supplied without (assuming you had it from new) any Recovery discs it will have a Recovery partition on the hard drive. If the drive is not too badly damaged it might be possible to clone the Recovery partition onto another hard drive and then re-install the operating system from it, otherwise you will need a copy of Windows. We won't know how bad the hard drive is until you run the diagnostics.

    Your PC should have a sticker on it (unless it has been removed) with the Windows version and the licence key printed on it. If you can't find it and the hard drive is unusable then you are going to have to get a new copy of Windows, unless you can purchase recovery discs from HP.
     
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