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Booting Problems

Discussion in 'Windows XP' started by mnc2006, Nov 10, 2007.

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  1. mnc2006

    mnc2006 Thread Starter

    Joined:
    Nov 10, 2007
    Messages:
    3
    the windows xp would not boot niether in the usual way or in the safe mode the error message is

    a problem has been detected and windows has been shut down to prevent damage to your computer.

    unmountable boot volume

    technical information
    ****STOP:0x000000ed (0x85346850,0x00000000, 0x00000000)

    windows came preinstalled on the laptop. so cannot reinstall windows. i have driver reinstallation cds; but not sure if they have windows.

    anybody any suggestions on how to repair this
     
  2. patrikspongh40

    patrikspongh40

    Joined:
    Jan 7, 2007
    Messages:
    360
    You have to have the windows xp cd it has the recovery (R) follow this link I send you. I had the same problem had to go out and buy the windows xp software. You can try and contact microsoft they may send it to you, they did offer to send it to me, but by that time I had already purchased it. Here's the link: http://support.microsoft.com/kb/297185/en-us let me know what you find out!
    Heidi
     
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