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booting windows problem

Discussion in 'Windows XP' started by jibjohn, Jan 15, 2011.

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  1. jibjohn

    jibjohn Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    10
    Hello,
    when i start windows on my dell inspiron 6400 i see the windows loading logo, however a blue screen with the message "STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x0000000) The system has been shutdown." when i try to boot in safemode the same screen appears and also when i use the option of starting in "last know configuration", any help would be much appreciated, thankyou
     
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