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Brand new machine preloaded with spyware

Discussion in 'Virus & Other Malware Removal' started by malmedy, Jan 28, 2007.

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  1. malmedy

    malmedy Thread Starter

    Jan 28, 2007
    This lovely new HP machine I bought in July came loaded with several pieces of malware. I first installed AVG AntiVirus then Sygate Personal Firewall. When I opened Windows Explorer for the very first time, SPF told me that it was trying to connect to "trustincash.com". I knew I had trouble then. I found some really nasty things (before I installed anything else) and have done what I can to get rid of them and have been successful for the most part. Problem is, this malware is lurking in the partition with the OS installation files and system recovery. My spyware programs never find anything there but each time I reformat and reinstall XP these buggers keep popping up. I don't have XP on disc, it's only on the HD, so I can't do a clean format and install. Is there any way to make XP installation discs from the preinstalled version (leaving out the nasties)? Or will I just have to cough up the $$$ and buy XP on disc?

    Is there a way to get into that partition to have a deeper look? This machine won't let me, even in Admin mode. Is there a way to override that? I've reformatted this thing four times already and keep having the same trouble.

    Any assistance is most appreciated!

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