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Brand New System - drives not recognised

Discussion in 'Hardware' started by Fairstar, Jul 18, 2007.

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  1. Fairstar

    Fairstar Thread Starter

    Joined:
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    e6600 Core 2 Duo
    2GB DDR2 667
    ASUS P5VD2-X
    320GB - WD3200AAJB-0
    18X PIONEER DVD-RW
    ATI Radeon X1050

    No O/S
    No FDD

    Hi - I bought this brand new system on eBay from a reputable seller about 2 weeks ago and still haven't been able to use it.

    I bought it without an O/S as I don't trust Vista with my peripherals and XP-Pro works just fine. It formatted OK and then at the 39min mark in the Windows setup - FATAL ERROR. Installation failed: D:\l386\asms. Incorrect function. Data error - cyclic redundancy check.

    Now when it restarts - the message at the start reads "Detect drives done - no any drives found." then it tries to resume Windows setup and the cycle starts again.

    The drives are recognised OK as the Primary (DVDRW) and Secondary (HDD) masters in bios - what on earth is going on here ?

    Now it's got a half complete Windows setup - any ideas before I take more drastic measures ?
     
  2. pehbond

    pehbond

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    Nov 22, 2005
    Messages:
    367
    if i was in your shoes i would do another format using disk killer then after i had done that chekc all drive cables (ide cables) then make sure that teh bios is ok by pressing del during setup and seeing if they ate listed in the bios then continuing on with the reinstallation of the OS. you could of had a bad sector on the hdd that may have failed the installation but try this out
     
  3. MaverickUK

    MaverickUK

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    Do you have more than one RAM module installed? If so, try installing Windows with just one installed.
     
  4. Fairstar

    Fairstar Thread Starter

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    Thanks so much for your reply pehbond - 6 days on I had just about lost faith in this forum with plenty of looks but not much else.

    My only concern about opening the box is peeling off the magic sticker which voids all warranty. The seller said send it back with the XP disk but I just don't like sending the disk off into the wide world if there is an easier fix.

    Sorry - but what is "disk killer" and how would I start another format? Google describes disk killer as a nasty virus and plenty of other warnings.
     
  5. Fairstar

    Fairstar Thread Starter

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    Thanks Maverick - I guess the question is - from what is described do you think this is most likely to be a hardware issue ? If so - back it goes under warranty. I was led to believe and there seems to be others with similar problems - this may be a bios / firnware fix / dirty disk whatever - and i'm sure you guys understand - you just like to fix these things (and learn) yourself if at all possible.
     
  6. MaverickUK

    MaverickUK

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    If its under warranty, back it goes! Ask them to pre-install Windows for you, too.
     
  7. Fairstar

    Fairstar Thread Starter

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    Thanks for that - only prob. was they would only do Vista which I didn't want.
     
  8. MaverickUK

    MaverickUK

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    Okay, in that case, ask them to pre-install Vista (just so we know all hardware is infact working et al) - if it costs extra for the Vista installation, then i guess you should not waste money on this test. However, send it back and once it is back and known to be working you can try installing XP again.
     
  9. pehbond

    pehbond

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    Nov 22, 2005
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