Broken CDRW

[Richter915]

Hi, I have an HP pavilion PC and just today my CDRW drive refuses to close...I dunno what is wrong with it...it opened up fine but it only guys 1/4 of the way in and gets jammed up...is there anything I can do to fix this or do I have to get thsi replaced? Any help is appreciated, thanks a lot.

 

[johnni]

Just worth trying this - on the front you should find a very small hole; this is the release mechanism which allows for manual opening and closing. With the PC off insert a partly straightened paper clip into the small hole and press gently. You should find you can push and pull the tray (gently). Push/pull a few times and this might clear whatever is causing it to jam. Then start up and try it normally.

johnni

 

[Richter915]

Just worth trying this - on the front you should find a very small hole; this is the release mechanism which allows for manual opening and closing. With the PC off insert a partly straightened paper clip into the small hole and press gently. You should find you can push and pull the tray (gently). Push/pull a few times and this might clear whatever is causing it to jam. Then start up and try it normally.

johnni

thanks for the reply...I called up HP tech support and since I'm within their warranty...they're sending me another drive...I will be back in a week asking how to install a CD-RW...heh. Thanks again.