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Broken DVD graphics

Discussion in 'Multimedia' started by katkatkat, Jan 15, 2009.

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  1. katkatkat

    katkatkat Thread Starter

    Joined:
    Aug 7, 2007
    Messages:
    2
    Hi, I was wondering if anyone could help me.

    I've recieved a interactive multimedia DVD from the Open University for a course I'm about to start. As far as I can tell, it opens it's own program but it needs Quicktime and Adobe Flash to run it. The program opens fine but then graphics and videos within it are broken (only half displayed or not displayed at all, videos freeze or won't play etc).

    I've contacted the OU tech support but have had no look in fixing the problem. (I use vista 32 bit home edition).

    To date I have:
    • updated graphics drivers
    • completely unistalled and reinstalled new copies of quicktime and adobe (several times)
    • Set the program to run as compatable with Windows XP SP2 and as administrater
    • Checked there are no other programs using up large amounts of my CPU
    • changed graphics card and drivers
    • installed a vista codecs package
    • ran DirectX diagnostic tool
    • and finally as a last attempt I have formatted my c: drive and done a reinstalled windows

    None of the above seem to have made any difference to the broken graphics. I know it's not just a faulty DVD as I've tried two.

    I realise I probably won't be able to get any help as I can't tell you what the program it runs is but even if anyone could suggest what could have caused this problem (that wouldn't be fixed by changing the graphics card or formatting/reinstalling windows) that would be really helpful as my course relies on this DVD working.
     
  2. DaBeers

    DaBeers

    Joined:
    Oct 30, 2008
    Messages:
    276
    THis is not an issue of program, so you will get an answer. I believe it's an issue of Codex..

    Search around for 'Vista Sound Codex Pack'. It will install more potential problems, take note. However, it will fix most and put you into a position to 'work around ' problems, instead of setteling for them.
     
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