brother printer MFC-J615W won't print

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annetteestes

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Dec 22, 2012
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Can someone help me figure out how to get my printer working again. I just moved to another state and perhaps something happened during the move. First it wouldn't print because I needed a new black ink cartridge. That didn't help. Page would print only a graphic or the text was a pale blue impossible to read.

I tried to reinstall with my driver CD, but now the printer won't run at all; won't even try to print a page, doesn't make a sound. And it keeps turning itself off. I use Windows XP Pro. Sure would appreciate some advice. Thanks.
 
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