Brother printer not printing wifi - windows 10 issue??

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

ARAN13

Thread Starter
Joined
May 14, 2016
Messages
1
Recently got a new laptop (with windows 10) and switched to cable internet.
My printer says it is connected to wifi, my laptop is connected
I can only print if it is connected with a cord

someone said it could be a windows 10 issue??

my printer is a brother mfc-j875dw

HELP greatly appreciated!!!
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Hi and welcome!
I found these steps from Brother's support section of their website.

1. Turn off your Brother machine. Wait a few seconds, then turn it on again.
Wait at least three minutes for the machine to join the network.
If the issue continues, go to STEP 2.

2. Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and the Subnet Mask.
> Click here to see how to use the Network Connection Repair Tool
If the issue continues, go to STEP 3.

3. Check your machine's wireless status by printing the WLAN report.
> Click here to check the wireless status on the WLAN report.

If your WLAN report is stating "Connection OK", although you can not print, refer to
"Check the wireless status on the WLAN report" and check "Connection: OK"
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top