Brother Printer Not Printing Yellow Ink

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iceblade2097

Thread Starter
Joined
Jan 23, 2009
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40
I have a ink jet Brother mfc240c printer. Recently it stopped printing yellow ink. I replaced the cartridge and still no yellow ink comes out on print outs. All other colors print fine (black, cyan magenta), just not the yellow.

I have tried cleaning the print heads and a deep power clean, through the menus on the printer itself. The ink monitor shows all ink levels to be full.

I am using compatible brother ink cartridges and haven't had an issues out of them for the 3+ years I have owned the printer. Any ideas on how to get the yellow to print again? I talked to Brother tech support and they said they could only help me after I had bought "genuine Brother ink" and was hoping the forum here had some suggestions of things I can try before buying some "genuine Brother ink".

Thanks for the help.
 

Tanis

Shane
Joined
May 29, 2006
Messages
3,969
Don't know much about printers myself, but if I wanted to get this fixed I would probably just phone up Brother but tell them its genuine ink, they won't know any different. If they want to take it in to look at just say no, it wil cost you anyway if its 3+ years old and would probably be cheaper to replace it anyway.
 

iceblade2097

Thread Starter
Joined
Jan 23, 2009
Messages
40
I did call them unfortunately they ask for the serial code on the back of every genuine brother ink cartridge.
 
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