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DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
2,151
Hi, Limon.

You will just select the content of the file and paste it here. Or attach it.
 

Limon

Thread Starter
Joined
Aug 13, 2014
Messages
151
  • The program uninstalled in Step one, is actually Trusteer Endpoint: Security software from the Banking system.
  • Posted
  • Posted: comment
  • Exported, but could not find Clipboard, so took picture.
 

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DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
2,151
Hi, Limon.

I can't review anything yet.

As I wrote in my instructions post:

In your next reply, please post:
  1. If everything went fine with uninstalling the programs in Step 1
  2. The fixlog.txt
  3. The AdwCleaner[S0*].txt
  4. The Malwarebytes report
Please read the instructions carefully once more and attach the requested logs, even if they are clean. As for the clipboard, you won't find it anywhere. You will click on Copy to Clipboard, then come here to reply, right click and paste.
 

Limon

Thread Starter
Joined
Aug 13, 2014
Messages
151
-------------------------------
# Malwarebytes AdwCleaner 8.3.0.0
# -------------------------------
# Build: 06-29-2021
# Database: 2021-06-29.1 (Local)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start: 07-26-2021
# Duration: 00:00:33
# OS: Windows 10 Pro
# Scanned: 31984
# Detected: 15


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy C:\ProgramData\TotalAV
PUP.Optional.Legacy C:\Users\COMPUTER\Documents\TotalAV
PUP.Optional.Legacy C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\TotalAV
PUP.Optional.PCProtect C:\ProgramData\SecuritySuite

***** [ Files ] *****

Sorry, I have just received a newer PC.

So I will not bother with this.


No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.PCProtect HKCU\Software\SSProtect
PUP.Optional.SafePCKit HKCU\Software\Sunisoft
PUP.Optional.TotalAV HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\com.totalav.passwordvaultassistant

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

***** [ Hosts File Entries ] *****

No malicious hosts file entries found.

***** [ Preinstalled Software ] *****

Preinstalled.SamsungSmartSwitch File C:\Users\COMPUTER\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Smart Switch.lnk
Preinstalled.SamsungSmartSwitch File C:\Users\COMPUTER\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Smart Switch.lnk
Preinstalled.SamsungSmartSwitch File C:\Users\Public\Desktop\Smart Switch.lnk
Preinstalled.SamsungSmartSwitch Folder C:\Program Files (x86)\SAMSUNG\SMART SWITCH PC
Preinstalled.SamsungSmartSwitch Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SAMSUNG\SMART SWITCH PC
Preinstalled.SamsungSmartSwitch Folder C:\Users\COMPUTER\AppData\Roaming\SAMSUNG\SMART SWITCH PC
Preinstalled.SamsungSmartSwitch Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}
Preinstalled.SamsungSmartSwitch Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}


AdwCleaner[S00].txt - [2838 octets] - [23/07/2021 19:31:02]
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
2,151
This is the AdwCleaner report.
Still waiting the fixlog.txt and the Malwarebytes report.
 

DR.M

Malware Specialist
Joined
Sep 4, 2019
Messages
2,151
I'm leaving this thread due to lack of feedback. If you still need assistance, you can post here again, or, if the thread is closed, send me a personal message (hover the mouse on my profile avatar and press Start a conversation) with a link to the topic.
 
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