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Browser shut-downs

Discussion in 'Networking' started by LAFitz, Aug 27, 2007.

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  1. LAFitz

    LAFitz Thread Starter

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    I'm writing on borrowed time so I'll be quick. Just a couple of days ago (after running MS auto updates) I began having a problem staying connected through my browsers (IE & Firefox)...but not through my e-mail server. Here's what happens:

    After rebooting, I am able to connect to the web via DSL with no problem and even open and surf with both browsers. However, suddenly the browser window will flicker briefly after which when I click on anything in it (e.g., the back button), a page appears telling me that there is no connection to the server and to make sure I'm online (I am) and that my firewall proxy settings are correct (I don't use a proxy...and if I did, the settings have not been changed since the connection worked in the past). What is really weird is that my e-mail server (Incredimail) remains connected as per usual.

    Right now, the only way to reestablish the connection is to reboot the computer. Since this happens anywhere from 15 to 90 minutes after I get back up, this is becoming a real pain. Can anyone offer an explanation...and more importantly, a solution?

    Mil de gracias,

    Laurie
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    My top suspect would be malware, have you done a full virus and spyware scan?

    Please post a HijackThis 2.00.2 Log here.
     
  3. LAFitz

    LAFitz Thread Starter

    Joined:
    Mar 16, 2006
    Messages:
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    Hey John...yes, I've done both full system scans. Here's the log. Please let me know if you find anything...and thanks a million.

    Laurie

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:36:09 AM, on 8/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft

    Shared\Ink\KeyboardSurrogate.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Ad-Aware 07\aawservice.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Anti-Spy\guard.exe
    C:\Program Files\Bluetooth\WIDCOMM\bin\btwdins.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Norton\NSW 2006\Norton GoBack\GBPoll.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Norton\NSW 2006\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton\NSW 2006\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\Norton\NSW200~1\NORTON~3\NPROTECT.EXE
    C:\Program Files\Common Files\Symantec Shared\Security

    Console\NSCSRVCE.EXE
    C:\WINDOWS\system32\RegSrvc.exe
    C:\WINDOWS\System32\locator.exe
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\PROGRA~1\Norton\NSW200~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\tlntsvr.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\System32\dmadmin.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\SYSTEM32\WISPTIS.EXE
    C:\WINDOWS\System32\tabbtnu.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
    C:\WINDOWS\system32\msfeedssync.exe
    C:\Program Files\Anti-Spy\avgas.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Spamihilator\spamihilator.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Acer\LaunchMgr\Wbutton.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\Intel\Wireless\NCS\PROSet\PRONoMgr.exe
    C:\Program Files\Acer\LaunchMgr\PowerKey.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\WINDOWS\LOGI_MWX.EXE
    C:\Program Files\Acer\LaunchMgr\OSD.exe
    C:\Program Files\Acer\LaunchMgr\LaunchAp.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\TextBridge\Bin\InstantAccess.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Acer\LaunchMgr\CtrlVol.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
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    That is only a small part of the HJT log. We really need to see the whole thing.
     
  5. LAFitz

    LAFitz Thread Starter

    Joined:
    Mar 16, 2006
    Messages:
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    Sorry 'bout that...but where do I find the full log? I ran HijackThis requesting a scan and log...and that is all that appeared in Notepad. Is there another place where I can find it?

    Laurie
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
  7. LAFitz

    LAFitz Thread Starter

    Joined:
    Mar 16, 2006
    Messages:
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    Thanks John...
     
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