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Browsers don't work

Discussion in 'Networking' started by gaslight467, Feb 12, 2008.

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  1. gaslight467

    gaslight467 Thread Starter

    Joined:
    Feb 12, 2008
    Messages:
    3
    Hi. I'm actually having the same problem with my laptop. I've got two laptops and a desktop hooked up to wireless DSL through a 2wire router. One of the laptops and the desktop work fine, but the other laptop has the aforementioned problem with the web browsers. I tried Firefox and IE: firefox doesn't display anything, ie has a page that says it can't display anything.

    I've run antivirus and antispyware software. The local network between the computers is still working fine, and there's still plenty of packet traffic on the affected laptop. So I'm confused, obviously...

    Anyway, any help would be much appreciated. Here are those tests you asked for from the first poster:

    1:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Owner>ping 216.109.112.135

    Pinging 216.109.112.135 with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=43ms TTL=55
    Reply from 216.109.112.135: bytes=32 time=39ms TTL=55
    Reply from 216.109.112.135: bytes=32 time=39ms TTL=56
    Reply from 216.109.112.135: bytes=32 time=38ms TTL=56

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 43ms, Average = 39ms

    C:\Documents and Settings\Owner>ping yahoo.com

    Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=38ms TTL=56
    Reply from 216.109.112.135: bytes=32 time=38ms TTL=56
    Reply from 216.109.112.135: bytes=32 time=41ms TTL=56
    Reply from 216.109.112.135: bytes=32 time=38ms TTL=56

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 41ms, Average = 38ms

    C:\Documents and Settings\Owner>


    2:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Owner>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : toshiba-user
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-13-CE-5B-0A-55
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.111
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    Lease Obtained. . . . . . . . . . : Tuesday, February 12, 2008 1:23:47 A
    M
    Lease Expires . . . . . . . . . . : Wednesday, February 13, 2008 1:23:47
    AM

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Eth
    ernet Controller
    Physical Address. . . . . . . . . : 00-A0-D1-25-E6-A1

    C:\Documents and Settings\Owner>

    Thanks!
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

    I've created a new thread for your issue here.

    Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

    Thanks for your cooperation.
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    You appear to have a good connection to the Internet, so this isn't a connectivity issue. Do any applications manage connections? Can you update your AV signatures on the Internet, for instance?

    Have you connected using a wired connection to see if that works? If not, give that a try.


    Finally, this could be WINSOCK corruption, please do the following procedure and test it again.

    TCP/IP stack repair options for use with Windows XP with SP2.

    Start, Run, CMD to open a command prompt:

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reboot the machine.
     
  4. gaslight467

    gaslight467 Thread Starter

    Joined:
    Feb 12, 2008
    Messages:
    3
    Repairing the TCP/IP stack fixed the problem. Thanks a lot!
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    You're welcome.

    You can mark your own threads solved using the thread tools at the top of the page in the upper right corner.© :)
     
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