Browsers not displaying correctly

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searose

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Feb 7, 2010
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Hello,
For a while now both Firefox and IE do not load website configurations correctly. Lots of problems with images and formatting, which makes it impossible to click on things sometimes or to navigate the website overall. I tried reinstalling Firefox, and tried IE thinking it was a Firefox problem. But instead I think it might have to do with Windows XP and a corrupt file. For a while I was getting an error message whenever I started up my computer, but it just went away on it's own for some reason. Unfortunately I don't remember what it was now. I thought of reinstalling windows but was hoping for an easier solution. I have a Dell Inspiron 6000 laptop version 2002 Service Pack 3.

Any suggestions on how to fix this?

Thank you....Karen
PS I am not a computer expert but somewhat tech savvy, enough to follow directions on troubleshooting.
 
Joined
Mar 23, 2005
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What version of IE and Firefox are you using?
One thing to check is see if you have current version of Java installed.
 

searose

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Joined
Feb 7, 2010
Messages
4
Hi there - thanks for responding. I thought I would get an email so didn't check here for a response.

On Firefox I have version 3.5.7 and Internet Explorer (which I never use) is version 8.0.6001.18702.

I will look at upgrading Java in the meantime and repost after if that isn't the problem.

Thanks again so much! Karen
 

searose

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Joined
Feb 7, 2010
Messages
4
Hello again - I did upgrade Firefox to 3.6 and upgraded Java. Unfortunately that didn't work. I used Jing to capture Firefox display for tech guy and facebook websites to show a couple of examples. Below are the links for you to see the images of how the browsers aren't working correctly. I compare to my Mac so can see they are quite different. I hope this helps to show the problems I'm having. Do you think I have to reinstall Windows? As I said, back along the way I had an error message whenever I started my computer, can't remember what it was.

If you haven't heard of jing, it's a free program that allows you to capture screenshots and share them.

http://www.screencast.com/t/NTdiMjg3
http://www.screencast.com/t/ODQxYjgz
 

searose

Thread Starter
Joined
Feb 7, 2010
Messages
4
Browsers not loading websites correctly-reposted Hello,

For a while now both Firefox and IE do not load website configurations correctly. Lots of problems with images and formatting, which makes it impossible to click on things sometimes or to navigate the website overall. I tried reinstalling Firefox, and tried IE thinking it was a Firefox problem. But instead I think it might have to do with Windows XP and a corrupt file. For a while I was getting an error message whenever I started up my computer, but it just went away on it's own for some reason. Unfortunately I don't remember what it was now. I thought of reinstalling windows but was hoping for an easier solution. I have a Dell Inspiron 6000 laptop version 2002 Service Pack 3.

Any suggestions on how to fix this?

Someone responded before and asked about Java update. I did that but it didn't help. Also, upgraded Firefox to 3.6. I never really use IE. Also, I have used Jing to capture Firefox display for tech guy and facebook websites to show a couple of examples of what I'm talking about. Below are the links for you to see the images of how the browsers aren't working correctly. I compare to my Mac so can see they are quite different. I hope this helps to show the problems I'm having. Do you think I have to reinstall Windows? As I said, back along the way I had an error message whenever I started my computer, can't remember what it was.

If you haven't heard of jing, it's a free program that allows you to capture screenshots and share them. You view them online via a link.

http://www.screencast.com/t/NTdiMjg3
http://www.screencast.com/t/ODQxYjgz

Thank you....Karen
PS I am not a computer expert but somewhat tech savvy, enough to follow directions on troubleshooting.
 
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