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Browsers not happy with Ethernet connection

Discussion in 'Web & Email' started by Skietax, Apr 8, 2010.

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  1. Skietax

    Skietax Thread Starter

    Joined:
    Dec 8, 2005
    Messages:
    26
    Tried to help out my Dad with this one, but, as per usual, I'm stumped.

    Dad's laptop (Toshiba running Vista) is perfectly happy connected to my parents' wireless home network (or any other one he connects to. Dad travels a lot.).

    However, some hotels Dad stays at only have ethernet connections. Connecting this way, none of the browsers can connect to the internet.

    I investigated via Teamviewer. I had them connect the laptop to their router via ethernet cable, then disabled the wireless. I got kicked out of Teamviewer, but was able to immediately log back in. So, obviously, the ethernet connection was working. Thinking myself quite clever (and ready to call Shenanigans on my father), I fired up a browser. It couldn't connect to the internet. Both Safari and IE were tried. Both failed.

    Stumped, I had them switch the wireless back on and unplug the ethernet, checked the browsers again, and all was well.

    So, my question: How come the browsers don't like the wired connection? Obviously, since I was able to connect via TeamViewer, there was indeed an internet connection, but the browsers couldn't see it.

    My wife's laptop (a Dell also running Vista) doesn't care which way it's connected. The browsers run just fine regardless of how it's connected. I just had to reinstall Vista on it, and initially had it wired with no problems, then switched over to wireless with no problems.
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,889
    Internet Options>Connections Tab

    Is there anything in the Dial-Up VPN settings box?

    I have also seen this behavior when there is wireless management software installed by the PC manufacturer, even though you disable it, it is not really, either I remove that software, or find the setting in it that "let windows manage the wireless", it does a better job.

    .
     
  3. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    Take a look at ipconfig /all. One possibility for the symptoms you described is that there is a valid (for that router) IP address and mask, but no valid Default Gateway or DNS server.
     
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