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Browsers Not Working.

Discussion in 'Web & Email' started by Talented22, Apr 23, 2009.

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  1. Talented22

    Talented22 Thread Starter

    Joined:
    Apr 23, 2009
    Messages:
    18
    Hello. basically my browsers don't work. firefox an internet explorer. it's very inconsistent. might be okay for 15mins then out for a hour working for an hour. loads some sites an others not.

    saying error try again.

    or try connection to the internet when I'm already connected.

    it's definitely the browser.

    as i can still run msn. download updates. connect to xbox live e.t.c

    so I'm wondering if anyone could shed some light.

    * I'm not a noob. but i'm no technical wizz.

    i've seen forums with this before but haven't got a solution.

    so i went to firefox error console an this is what it comes up with.

    Warning: Error in parsing value for property 'height'. Declaration dropped.
    Source File: http://www.yourfifaleague.net/assets/css/newshoutbox.css
    Line: 133

    Error: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIChannel.contentType]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/components/FeedProcessor.js :: FP_onStartRequest :: line 1440" data: no]
    Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/FeedProcessor.js
    Line: 1440

    Warning: Expected declaration but found '*'. Skipped to next declaration.
    Source File: http://s.ytimg.com/yt/cssbin/www-core-vfl92660.css
    Line: 1

    Thats in the error console log for firefox.

    please note.

    only reply to this thread if you can help or experined similiar problems. thanks
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,789
    Read this thread, it might shed some light.

    I know, it's often asked but have you tried a System Restore?

    Also,


    Please download and install HijackThis.

    Run it and select Do a system scan and save a logfile.​

    The log will be saved in Notepad. Copy and paste the log in your next post.​

    Do not fix anything.​
     
  3. Talented22

    Talented22 Thread Starter

    Joined:
    Apr 23, 2009
    Messages:
    18
    Restore is a waste of time. it's happens to both computers in my house.

    an why would i download an install Hijack this?
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,789
    You don't seem to need any help with that kind of attitude. If you don't want to follow instructions that may help you, perhaps you should try another forum...
     
  5. Talented22

    Talented22 Thread Starter

    Joined:
    Apr 23, 2009
    Messages:
    18
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:17:13, on 25/04/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18226)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Windows Live\Family Safety\fsui.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Apoint2K\ApMsgFwd.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=laptop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: ViewerHelper Class - {78104A01-8E71-4F30-9A36-3793799615B4} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fsui.exe" -autorun
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Vongo Tray.lnk = ?
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-GB\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
    O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
    O9 - Extra button: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
    O13 - Gopher Prefix:
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{62F10545-E91D-4552-8B0C-506875D21F96}: NameServer = 4.2.2.1,4.2.2.2
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
    O23 - Service: GameConsoleService - Unknown owner - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MrHealthy (MrHealthyService) - Symantec Corporation - C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
    O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 13946 bytes
     
  6. Talented22

    Talented22 Thread Starter

    Joined:
    Apr 23, 2009
    Messages:
    18
    This is related to the first post. also it's not AVG or whatever as my sister does not have it on hers an the problems still persist.
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,789
    Hi Talented22, I'm glad you stayed with us... :)


    I can't see any evidence of malware in your log.

    Have you tried running without your AVG firewall? You don't have the Windows firewall running at the same time I hope? Are you behind a router?

    Have you tried installing/updating the latest drivers for your network card?

    You do have a lot of toolbars and other browser helper objects. You could try disabling a few, one by one to see if it helps.

    Have you tried running both browsers without add-ons?

    Refresh your DNS (Some Times negative DNS may give Errors to specific sites)

    By following these steps:

    Start >>Run>> cmd >> ipconfig /release

    ipconfig /flushdns

    ipconfig /renew


    If you have a router you may reset all the router configuration an set all the configuration to "automatically detect DNS"...

    These types of errors are often related to Java Scripts. Make sure you have them enabled in both browsers.

    When did your problem start? After a Windows Update? After installing software? Did you recently remove malware? It suddently started just like that?

    I'm still serious about the System Restore if you know when the problem started...
     
  8. Talented22

    Talented22 Thread Starter

    Joined:
    Apr 23, 2009
    Messages:
    18
    i have the latest updates.

    cannot remember when it started at all.

    pretty sure it's not AVG as my sisters firefox does the same thing, an she hasn't got AVG.

    i disabled Add ons so will see if anything happens. * i doubt though*

    it's not the router. last one was fine.

    recently iv'e just got a new one so the settings are already done.

    an yeah java script is enabled in both so i'm like hmm

    an i think a while back my sister done a system restore but didn't change anything.

    for the fact we both get it. but have different applications. * she has a PC, i have a laptop in my room * wireless* it's got to be the exact same problem. rather than something i might have that she don't.

    an i tried to refresh the DNS thorough your method. kept saying elevation required?

    it might be host files? but i don't know how to check all that
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,789
    Do you have any other security software?

    I would recommend a thorough scan with online scanners from ESET, Kaspersky and F-Secure. I would also install the free version of Malwarebytes' Anti-Malware and make a full scan after getting the latest definition updates.

    Make sure you have deleted all temporary Internet files, history and cookies. You can use a program like CCleaner to help you clean your cache thoroughly.

    Also make sure you are not going through a proxy server. Check your IE and Firefox options.

    Host files tutorial for Vista
     
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