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Browsers remain in processes after closed (IE

Discussion in 'Web & Email' started by burnout441, Aug 16, 2010.

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  1. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    Hi folks,

    I'm having a problem with my browsers...both IE8 and Firefox 3.6.8

    After I close either browsers, they remain open in the Task Manager Processes. The more times I open and close the browsers or tabs within the browsers, the more remain in Processes. I cannot manually kill them in Task Manager....they're always there. They end up eating all my cpu, and slowing down all programs and I end up needing to reboot my computer. (And by this point, I can no longer restart or turn off my computer, using the function in Windows. I have to shut off my laptop holding down the power button).

    I am using on a Sony Vaio Laptop, Win XP Media Center Edition SP3.

    Any help or suggestions would be GREATLY appreciated! Thanks.
     
  2. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    Nobody has any experience with this problem? I'm still experiencing it. I've googled the issue, and have seen other people with the same problem, but have yet to find any solid solution for it.
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Please click here to download and install HijackThis.

    Run it and select Do a system scan and save a logfile from the Main Menu.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    Do not fix anything
     
  4. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:26:57 AM, on 31/08/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\conime.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\WINDOWS\system\Cm106eye.exe
    C:\WINDOWS\system32\AudioDeviceService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
    C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [Cm106Sound] RunDll32 cm106.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [PartSeal] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [EPSON Stylus NX400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEGA.EXE /FU "C:\WINDOWS\TEMP\E_SAE.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [EPSON Stylus NX400 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEGA.EXE /FU "C:\WINDOWS\TEMP\E_S16.tmp" /EF "HKCU"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O15 - Trusted Zone: *.hotmail.com
    O15 - Trusted Zone: *.live.com
    O15 - Trusted Zone: *.msn.com
    O15 - Trusted Zone: *.passport.com
    O15 - ESC Trusted Zone: http://*.update.microsoft.com
    O23 - Service: AudioDeviceService - SSS - C:\WINDOWS\system32\AudioDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NIHardwareService - Native Instruments GmbH - C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

    --
    End of file - 8842 bytes
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    The Internet Explorer iexplore.exe process isn't showing in your running processes. Only Firefox is showing.
     
  6. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    Because I just restarted my computer recently, because of the problem stated above. It begins to snowball in my processes every time I open and close the browser. Not right off the bat.
     
  7. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    Here is another HJT log, after I open and closed IExplorer a couple of times.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:54:27 AM, on 31/08/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\conime.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\WINDOWS\system\Cm106eye.exe
    C:\WINDOWS\system32\AudioDeviceService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
    C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [Cm106Sound] RunDll32 cm106.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [PartSeal] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [EPSON Stylus NX400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEGA.EXE /FU "C:\WINDOWS\TEMP\E_SAE.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [EPSON Stylus NX400 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEGA.EXE /FU "C:\WINDOWS\TEMP\E_S16.tmp" /EF "HKCU"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O15 - Trusted Zone: *.hotmail.com
    O15 - Trusted Zone: *.live.com
    O15 - Trusted Zone: *.msn.com
    O15 - Trusted Zone: *.passport.com
    O15 - ESC Trusted Zone: http://*.update.microsoft.com
    O23 - Service: AudioDeviceService - SSS - C:\WINDOWS\system32\AudioDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NIHardwareService - Native Instruments GmbH - C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

    --
    End of file - 8989 bytes
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Please download and run the free version of Malwarebytes' Anti-Malware and SuperAntiSpyware.

    Run full scans and have them delete whatever they find. Then, please post back the reports they have generated, in your next reply.
     
  9. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    Malware Log File

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4514

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    31/08/2010 1:41:47 PM
    mbam-log-2010-08-31 (13-41-47).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 231679
    Time elapsed: 1 hour(s), 18 minute(s), 13 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    SuperAntispyware Log File (There are two, I accidently did a quick scan on the first....)

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 08/31/2010 at 12:21 PM

    Application Version : 4.42.1000

    Core Rules Database Version : 5434
    Trace Rules Database Version: 3246

    Scan type : Quick Scan
    Total Scan Time : 00:13:12

    Memory items scanned : 600
    Memory threats detected : 0
    Registry items scanned : 2126
    Registry threats detected : 0
    File items scanned : 6469
    File threats detected : 139

    Adware.Tracking Cookie
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@fastclick[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@yieldmanager[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][5].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@chitika[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@collective-media[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@liveperson[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@invitemedia[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][5].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@apmebf[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@tacoda[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@casalemedia[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@cltomedia[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@questionmarket[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@advertise[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@traveladvertising[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@adtech[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@doubleclick[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\sony@serving-sys[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@ru4[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@statcounter[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@soundtrack-movie[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@crackberry[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@specificclick[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@tribalfusion[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@atdmt[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][4].txt
    C:\Documents and Settings\Sony\Cookies\sony@serving-sys[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@advertising[3].txt
    C:\Documents and Settings\Sony\Cookies\sony@media6degrees[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@bluestreak[4].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@linksynergy[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@insightexpressai[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@mediaplex[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][4].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@burstnet[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@myroitracking[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@clicksor[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@imrworldwide[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@pointroll[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@hitbox[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@adcentriconline[3].txt
    C:\Documents and Settings\Sony\Cookies\sony@interclick[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@nextstat[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@revsci[4].txt
    C:\Documents and Settings\Sony\Cookies\sony@dmtracker[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@bravenet[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@xiti[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@trafficmp[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@liveperson[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@smartadserver[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@tacoda[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@adecn[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@realmedia[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][4].txt
    C:\Documents and Settings\Sony\Cookies\sony@adbrite[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@zedo[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@2o7[4].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@kontera[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@atdmt[4].txt
    C:\Documents and Settings\Sony\Cookies\sony@networldmedia[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    cdn.insights.gravity.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    cdn2.themis-media.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    cdn4.specificclick.net [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    cloud.video.unrulymedia.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    cloudfront.mediamatters.org [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    demo.indieclick.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    ia.media-imdb.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    ictv-ic-ec.indieclicktv.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    indieclick.3janecdn.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    media.ign.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    media.mtvnservices.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    media.scanscout.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    media.socialvibe.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    media1.break.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    msnbcmedia.msn.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    s0.2mdn.net [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    secure-us.imrworldwide.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    vitamine.networldmedia.net [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 08/31/2010 at 02:29 PM

    Application Version : 4.42.1000

    Core Rules Database Version : 5434
    Trace Rules Database Version: 3246

    Scan type : Complete Scan
    Total Scan Time : 00:44:09

    Memory items scanned : 610
    Memory threats detected : 0
    Registry items scanned : 8081
    Registry threats detected : 0
    File items scanned : 24310
    File threats detected : 51

    Adware.Tracking Cookie
    C:\Documents and Settings\Sony\Cookies\sony@tacoda[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\sony@serving-sys[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@atdmt[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@mediaplex[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@atdmt[4].txt
    adserver.beggarspromo.com [ C:\Documents and Settings\Sony\Application Data\Macromedia\Flash Player\#SharedObjects\PSJ2VC47 ]
    C:\Documents and Settings\Sony\Cookies\sony@weborama[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@adbrite[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@yadro[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@adcentriconline[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@adcentriconline[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@revsci[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@revsci[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@networldmedia[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][3].txt
    C:\Documents and Settings\Sony\Cookies\sony@tacoda[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@tribalfusion[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@advertising[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@atdmt[3].txt
    C:\Documents and Settings\Sony\Cookies\sony@yieldmanager[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@media6degrees[2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@clicksor[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@bluestreak[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@mediaplex[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@bluestreak[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\sony@clicksor[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@myroitracking[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@2o7[1].txt
    C:\Documents and Settings\Sony\Cookies\sony@2o7[2].txt
    C:\Documents and Settings\Sony\Cookies\sony@2o7[3].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@atdmt[1].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][2].txt
    C:\Documents and Settings\Sony\Cookies\[email protected][1].txt
    C:\Documents and Settings\Sony\Cookies\sony@myroitracking[3].txt
    C:\Documents and Settings\Sony\Cookies\sony@zedo[1].txt
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Everytime you open a new tab in IE8, it's normal for a new iexplore.exe process to be generated in the Task Manager.
     
  11. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    i know that....but when I close it, it stays in the processess, and does not close. Until I have like 10 iexplorer is the task manager, eating all my cpu. and I'm unable to use my computer, and have to reboot with the power button. Even the shutdown button in windows will not work, because my computer is busy with all the browsers, even though they are ALL closed.
     
  12. burnout441

    burnout441 Thread Starter

    Joined:
    Apr 17, 2007
    Messages:
    36
    This happens daily after a couple of hours of use.
     
  13. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,059
    Try booting into Safe Mode with Networking. Run IE8 and Firefox again.

    Let me know if they behave the same way in that mode.
     
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