1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Browsers still not working

Discussion in 'Windows Vista' started by tonocats, Sep 12, 2016.

Thread Status:
Not open for further replies.
Advertisement
  1. tonocats

    tonocats Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    68
    I'm not able to get the suggested system info download so I'll list what I think you need.
    Windows Vista Home Premium
    Service Pack 1
    Gateway model MC7321U
    Intel pentium dual CPU T3200 2.00GHz
    3 GB
    32 bit operating system
    Initially, weeks ago, I couldn't connect to wifi but I got that resolved. Then none of my browsers would work so I tried all the suggested fixes I could find. One of those was uninstalling my upgraded anti virus from avast but I wasn't sure that was a good move to leave my computer vulnerable to viruses so I just set it to minimal protection. Then I tried Firefox, chrome and for the hell of it, internet explorer (hey, I was desperate!) Firefox partially opens and then freezes saying it's no longer responding. Upon opening i.e. it promptly closes and a window pops up that says internet explorer cannot download rdr.aspx from homepage.gateway.com. Directly below that it says ie was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later. Behind that window a download box opens and shows files flying into a folder but it's at 0% and stays that way. Chrome will actually open and then when I start typing in the url it freezes and says it's not responding. I need to also mention that I'm not always able to get into the control panel anymore, it too freezes and eventually says it's not responding.
    This gateway laptop was rarely used and does not have much in the way of applications installed. It's running vista, has 94.6 gb free of 144 on drive C and 143 fb free of 144 on drive D. It was running fine before all hell broke loose. Would really appreciate any suggestions to solve these issues.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,946
    First Name:
    Frank
    Why is your computer still running Windows Vista Home Premium Service Pack 1 32-bit?
    The Service Pack 2 upgrade for it was released in May 2009 - over 7 years ago.
    Without the Service Pack 2 upgrade installed, certain programs and device drivers won't install or update.
    And with Windows Vista in such an outdated condition, it's wide open to security exploits.

    Gateway MC7321u Notebook
    It originally came with Windows Vista Home Premium Service Pack 1 32-bit.

    ---------------------------------------------------------------
     
    Last edited: Sep 12, 2016
  3. tonocats

    tonocats Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    68
    I only started using this laptop because my regular one just refused to turn on one day. I was given this laptop by my workplace because the one program it had on it that they used it for had been integrated into their main system. The laptop was used only for the dental program maybe once a week for an hour or two. I had intended to sell it but when mine broke I decided to use it and it worked fine since I started using it in May of this year. It just started acting up in the past few weeks. I had nothing to do with any updates.
    Is what you're saying then, is that this laptop is history?
     
  4. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    10,136
    No, what he is saying is that you ought to install Service Pack 2 and then update it.
     
  5. tonocats

    tonocats Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    68
    Thank you very much for the help. I installed Service pack 2 and it worked perfectly. My laptop is back up and running without any problems. Your help was much appreciated.
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,946
    First Name:
    Frank
    :D (y)

    -------------------------------------------------------------
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1177974

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice