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Browsing slowed to a crawl, registry problems?, software problems

Discussion in 'All Other Software' started by ausgirl, Feb 2, 2006.

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  1. ausgirl

    ausgirl Thread Starter

    Joined:
    Feb 2, 2006
    Messages:
    2
    Hi. Thanks for the opportunity to post my woes here.

    I have been fighting my computer for a couple of weeks and I am throwing in the towel after many sleepless nights and much frustration , thus this post. All help gratefully received.

    I am running windows xp with sp2 on an HP Pavilion with intel pentium 4 processor. I am currently using system mechanic 6 pro with its Kaspersky antivirus and Spython for spyware and malware. Previously I was using AVG free until about 6 weeks ago. Prior to that, Nortons. (I got rid of Nortons because it seemed to be making my computer very slow, which is now kind of ironic .)

    Anyway, for the last few months, this computer has been constantly beset by annoying bugs of the kind which slow down everything. I have been using lavasoft's adaware and always find when the computer slows that there is one ore more registry errors. I also have been using SpyBot to keep this computer afloat which usually picks up some tracking cookies etc only.

    Lately though, the 'bugs' are more and more frequent and the computer slows to a crawl at every session, until this week when it just remained operating at a snail's pace and I don't seem to be able to locate and fix the problem. I have tried changing browsers, to no avail.

    Also, the windows installer keeps starting up by itself and trying to install frontpage 2000 - without any instruction from me. I have to hit cancel 3 times when the little box comes up to install frontpage 2000 to get rid of the box. A couple of times, it has appeared to run a file/unzip a file? for a few seconds before the box disappearing.

    Another weird thing that is happening is that my ability to listen to internet radio using windows media player 10 has been stopped. The player starts up and then just keeps cutting out when dealing with the streaming radio. This is NOT a radio station problem. I have tried reinstalling media player and then the browser Mozilla and the media player and a few times got it going again but now, it is a dead duck. I get a few seconds of play and then it shuts off and then a few more seconds. Ughhhhhhhhhh.

    I have run various things trying to find the magic cure including panda online scan, stinger, housecall, mcafee standalone scan, spython, kaspersky, hijack this etc. Ewido picked up 450 infected files but then errors occurred when it tried to disinfect them.

    There are constant registry errors appearing on this computer which I pick up with adaware. Could somebody please try to shed some light on what I might do to fix this up please.

    I have also had a few instances very lately where the antivirus protection has been turned off by 'whatever'. Have also had outlook express problems with mail not coming in for no apparent reason.

    I look forward to hearing from whoever might be able to assist. Many thanks indeed.

    Ausgirl
     
  2. GCDude

    GCDude

    Joined:
    Apr 1, 2005
    Messages:
    394
    Well doesnt sound good at all. Sounds like you have a virus/adware on there, and you probably have some issues with all the different virus/adware utils running/being installed.

    If this was me, i would probably bite the bullet and do a fresh install, backing up any data first of course.

    If this isnt an option or prefer not to, i would suggest the following to try and get your machine back up and running:-

    1) backup any essential data, just in case
    2) delete all files in the temp directory.
    3) Go download the free AVG virus checker
    3) remove all programs that you dont need (via add/remove programs in control panel) including all your virus protection & spyware checkers.
    4) install the free AVG virus checker.
    5) go to www.pestscan.com and let them scan your pc for any spyware, either fix this with the info they give (dont go buying anything) or go get a free spyware remover say ad-aware. Rerun pestscan to recheck.
    6) How is the machine running now?



    well thats my suggestions. anyone else?
     
  3. redoak

    redoak Gone but never forgotten

    Joined:
    Jun 24, 2004
    Messages:
    6,782
    Wait for a TSG 'expert' to respond, which will probably happen very quickly. I am not denigrating the previous advice!! If you have not installed a variety of security programs, below is what I use with great satisfsction. {redoak}

    ZoneLabs free firewall
    AVG anti-virus
    Ad-Aware SE
    Microsoft AntiSpyware
    Spybot S and D
    SpywareGuard
    SpywareBlaster
    EWIDO- extended trial version
    CWShredder
    Bazooka

    All of these are free or have a free/trial version.
     
  4. Glaswegian

    Glaswegian Malware Specialist

    Joined:
    Dec 5, 2004
    Messages:
    3,823
    Hi and Welcome to TSG.

    There are some infections that try and turn off your AV - and useful products like Spybot and Ad-aware will not catch them all. I suggest you download HijackThis from the link in my signature below.

    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Do not install to a Temporary Directory as the backups made by HJT will be lost and they may be required later.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    • Click Save to save the log file and then the log will open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    One of the security experts will review the log and advise any action required.
     
  5. ausgirl

    ausgirl Thread Starter

    Joined:
    Feb 2, 2006
    Messages:
    2
    Here is the Hijack This log. Thanks again. Ausgirl.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:45:45 AM, on 7/02/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
    C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
    C:\Program Files\iiNet Web Accelerator\PropelAC.exe
    C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://au10.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\iiNet Web Accelerator\prpl_IePopupBlocker.dll
    O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\iiNet Web Accelerator\trayctl.exe" /STARTUPLAUNCH
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe"
    O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe"
    O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
    O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
    O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"
    O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\iiNet Web Accelerator\pac-addwl.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\iiNet Web Accelerator\pac-page.html
    O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\iiNet Web Accelerator\pac-image.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095346101390
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0EDA9B58-2E1E-4703-9C17-5D687926A465}: NameServer = 203.0.178.191
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
    O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
     
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