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BSOD after changing maximum capacity of RAM

Discussion in 'Hardware' started by Heffs, Apr 20, 2019.

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  1. Heffs

    Heffs Thread Starter

    Joined:
    Apr 20, 2019
    Messages:
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    So, I was going through my settings on my computer and realized that I was only using 8GB of ram when I actually have 24GB. So I changed the maximum capacity of ram on my computer through the settings to 24 and a few seconds later my computer blue screens. I than try to troubleshoot it for about an hour but nothing happens. Now my monitors are on but not displaying anything and my keyboard and mouse are also not working, seems like all the USB’s aren’t working. I don’t know what to do please help.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
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    First Name:
    Frank
    If your computer is a factory-brand one, what is its brand name and model name and model number?
    If your computer is a self-built one, what is the brand name and model number of its motherboard?

    How exactly did you change the maximum capacity from 8 GB to 24 GB?
    Did you by any chance go into the System Configuration window, then into the Boot tab, then into the Advanced options section, then put a checkmark in Maximum memory:, then enter the number 24, then apply the setting change?

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