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BSOD after installing 'dell support center'

Discussion in 'Windows XP' started by devagral, Dec 25, 2007.

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  1. devagral

    devagral Thread Starter

    Joined:
    Aug 1, 2007
    Messages:
    243
    my machine is dell dimension with windows xp sp2.recently, as advised by dell people, i uninstalled the old 'dell support' and ind installed new 'dell support center'
    but on restart i got BSOD and had to restore back.i tried it five times but always with the same result.currently i'm without any means to get help from dell, should i need it.
    pl. help
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    The BSOD error message in its entirety would be a good thing and one thought on this and this might solve the problem quicker, since Dell tech support told you to upgrade to the new help center and it went south I am only suggesting this because I have worked in tech support before (not with Dell) I would contact Dell tech support and have the BSOD error message ready for them. The tech support usually has all or most of the solutions for their software handy right there in thier database, and this will solve the problem a lot faster than here.
     
  3. devil_himself

    devil_himself

    Joined:
    Apr 7, 2007
    Messages:
    4,910
    Navigate to C:\Windows\minidump
    Zip some of the recent minidumps and attach them here
     
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