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BSOD BCCode: a BCP1: FFFFF88005E5ED80 BCP2:0000000000000002 BCP3:00000000000

Discussion in 'Windows 7' started by sheikhu, Dec 11, 2011.

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  1. sheikhu

    sheikhu Thread Starter

    Joined:
    Nov 5, 2009
    Messages:
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    Hi every one i have been receiving this BSOD Stop Message once every day. can you please help me please
    thanks in advance i have attached pictures with.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: a
    BCP1: FFFFF88005E5ED80
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF800030D641B
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\121111-19780-01.dmp
    C:\Users\Fahad\AppData\Local\Temp\WER-686919-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    My System Specs are
    Intel Core2Quad q6600 2.4ghz 8mb l2 cache
    3 GB Ram
    250gb 7200 RPM Hard drive.
    Windows 7 64 BIt
    Ati Radeon HD 5570 Graphics card.
     

    Attached Files:

  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

    Windows will compress (zip) the file and save the new zipped file in the same location.

    If you get an Access Denied error, disable the UAC.

    If the Minidump folder is empty, you'll need to configure Windows to create minidump files:

    How to Configure Windows to Create Minidump Files
     
  3. sheikhu

    sheikhu Thread Starter

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    Nov 5, 2009
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    Hi these are the mini dmp files. thanks for youe reply.
     

    Attached Files:

  4. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
    34,796
    Many of your latest minidumps show the RobloxApp.exe process from ROBLOX.com games. Are the BSODs mostly happening when playing those games?
     
  5. sheikhu

    sheikhu Thread Starter

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    Messages:
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    Hi there thanks for your reply and yes it does heppen when i am playing that game as well as when i am playing other games like deus ex.
     
  6. Phantom010

    Phantom010 Trusted Advisor

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    34,796
    If this is mostly happening while playing games, your video card might be to blame. Do you have the latest video driver?

    If they are online games exclusively, perhaps a problem with your network adapter? I did see a couple of minidumps related to networking drivers.
     
  7. sheikhu

    sheikhu Thread Starter

    Joined:
    Nov 5, 2009
    Messages:
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    Hi yes the video card have latest drivers and also if i am playing game which is not online it still happens. i have attached latest dmp file which has happened today while playing game.
     

    Attached Files:

  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
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    Messages:
    34,796
    The error message is generic, and like the others, not giving much concrete information to work on.

    However, video games do put stress on a computer. They normally require more RAM and more out of a graphics card than most applications.

    Make sure your computer isn't overheating.

    You can also try a stress test on your RAM with a Memtest. Burn the ISO image to a CD/DVD and boot from it. Leave the test running overnight.

    How to Use Memtest
     
  9. sheikhu

    sheikhu Thread Starter

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    Hi there as you have my computer specifications. is it still likely to be ram issue i mean the ram is 3gb. however i will memtests and see what heppens.
    Thanks for your reply
     
  10. Phantom010

    Phantom010 Trusted Advisor

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    It's not a question of how much RAM. I'm referring to a possible faulty module.
     
  11. sheikhu

    sheikhu Thread Starter

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    i will run mem test over and see what results it gives me. thanks for your advice.
     
  12. sheikhu

    sheikhu Thread Starter

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    Messages:
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    Hi there i have ran mem86 whole night test and it did not find any errors. i also want to tell you that my graphics card is overclocked can that cause instability problems?
     
  13. Phantom010

    Phantom010 Trusted Advisor

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    Yes, it can be a cause but I'm not an expert with overclocking.
     
  14. sheikhu

    sheikhu Thread Starter

    Joined:
    Nov 5, 2009
    Messages:
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    Hi there i have reset my Graphics card clock values to Default. the problem is reduced but it still gives same error. the temperature goes upto like 60 c. of graphics card. could it be due to any voltage issues or anything as i have got like 7 cooling fan in the case and PSU is 550Watts.
     
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