BSOD BCCode: a BCP1: FFFFF88005E5ED80 BCP2:0000000000000002 BCP3:00000000000

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sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
Hi every one i have been receiving this BSOD Stop Message once every day. can you please help me please
thanks in advance i have attached pictures with.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: FFFFF88005E5ED80
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800030D641B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121111-19780-01.dmp
C:\Users\Fahad\AppData\Local\Temp\WER-686919-0.sysdata.xml

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My System Specs are
Intel Core2Quad q6600 2.4ghz 8mb l2 cache
3 GB Ram
250gb 7200 RPM Hard drive.
Windows 7 64 BIt
Ati Radeon HD 5570 Graphics card.
 

Attachments

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

Windows will compress (zip) the file and save the new zipped file in the same location.

If you get an Access Denied error, disable the UAC.

If the Minidump folder is empty, you'll need to configure Windows to create minidump files:

How to Configure Windows to Create Minidump Files
 

Phantom010

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Messages
34,801
Many of your latest minidumps show the RobloxApp.exe process from ROBLOX.com games. Are the BSODs mostly happening when playing those games?
 

sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
Hi there thanks for your reply and yes it does heppen when i am playing that game as well as when i am playing other games like deus ex.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
If this is mostly happening while playing games, your video card might be to blame. Do you have the latest video driver?

If they are online games exclusively, perhaps a problem with your network adapter? I did see a couple of minidumps related to networking drivers.
 

sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
Hi yes the video card have latest drivers and also if i am playing game which is not online it still happens. i have attached latest dmp file which has happened today while playing game.
 

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Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
The error message is generic, and like the others, not giving much concrete information to work on.

However, video games do put stress on a computer. They normally require more RAM and more out of a graphics card than most applications.

Make sure your computer isn't overheating.

You can also try a stress test on your RAM with a Memtest. Burn the ISO image to a CD/DVD and boot from it. Leave the test running overnight.

How to Use Memtest
 

sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
Hi there as you have my computer specifications. is it still likely to be ram issue i mean the ram is 3gb. however i will memtests and see what heppens.
Thanks for your reply
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Hi there as you have my computer specifications. is it still likely to be ram issue i mean the ram is 3gb. however i will memtests and see what heppens.
Thanks for your reply
It's not a question of how much RAM. I'm referring to a possible faulty module.
 

sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
i will run mem test over and see what results it gives me. thanks for your advice.
 

sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
Hi there i have ran mem86 whole night test and it did not find any errors. i also want to tell you that my graphics card is overclocked can that cause instability problems?
 

Phantom010

Retired Trusted Advisor
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Messages
34,801
Yes, it can be a cause but I'm not an expert with overclocking.
 

sheikhu

Thread Starter
Joined
Nov 5, 2009
Messages
28
Hi there i have reset my Graphics card clock values to Default. the problem is reduced but it still gives same error. the temperature goes upto like 60 c. of graphics card. could it be due to any voltage issues or anything as i have got like 7 cooling fan in the case and PSU is 550Watts.
 
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