Hi guys-
I have a Dell Inspiron E1505 series laptop running XP SP3 w/ MS Office.
I am/was using AVG free for anti-virus software. I did attempt to upgrade to AVG 11 then proceeded to run a scan with with auto shut down. That was it for the day. On my next attempt to start the machine, I saw the usual start up with Windows XP across the screen, and then got the BSoD. Tried several more times since and there is no change.
I do not recall hearing any noises that were out of the ordinary.
Here is the message I received:
STOP: c000021a {Fatal System Error}
The windows Logon Process system process terminated unexpectedly with a status of 0xc0000034
The system has been shut down.
I have tried to start from a previous session including cmd line from F11 to no avail.
I have been able to retrieve some music by starting with Dell "media direct"
Hopefully this is a bit of a start.
I appreciate any help that can be provided.
Thanks
I have a Dell Inspiron E1505 series laptop running XP SP3 w/ MS Office.
I am/was using AVG free for anti-virus software. I did attempt to upgrade to AVG 11 then proceeded to run a scan with with auto shut down. That was it for the day. On my next attempt to start the machine, I saw the usual start up with Windows XP across the screen, and then got the BSoD. Tried several more times since and there is no change.
I do not recall hearing any noises that were out of the ordinary.
Here is the message I received:
STOP: c000021a {Fatal System Error}
The windows Logon Process system process terminated unexpectedly with a status of 0xc0000034
The system has been shut down.
I have tried to start from a previous session including cmd line from F11 to no avail.
I have been able to retrieve some music by starting with Dell "media direct"
Hopefully this is a bit of a start.
I appreciate any help that can be provided.
Thanks