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BSOD Error

Discussion in 'Windows Vista' started by Kinda_Stuck, Jan 6, 2011.

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  1. Kinda_Stuck

    Kinda_Stuck Thread Starter

    Joined:
    Oct 8, 2010
    Messages:
    111
    Once again after logging into a game I play from my Laptop I get a BSOD.
    However, this time I have recorded the script error message.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: c000021a
    BCP1: 8102DAC0
    BCP2: 00000000
    BCP3: C0000001
    BCP4: 001003D4
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\Mini010611-01.dmp
    C:\Users\Lee\AppData\Local\Temp\WER-98842-0.sysdata.xml
    C:\Users\Lee\AppData\Local\Temp\WERD548.tmp.version.txt





    I do not have a clue, can anyone help?
    This is a problem which has been ongoing on both my system and my sons.
    We both use the Advent 5511 Laptop. I have already removed and replaced the RAM chip in case it was loose. Could it be hardware related??
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

    Windows will compress (zip) the file and save the new zipped file in the same location.

    If you get an Access Denied error, disable the UAC.
     
  3. Kinda_Stuck

    Kinda_Stuck Thread Starter

    Joined:
    Oct 8, 2010
    Messages:
    111
    It will not allow me to access or zip and after I disabled the Admin settings the file vanished.

    In non gameplay mode the system works without problems it seems only in game mode the issue occurs.
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    The minidump files could help us determine the cause of the BSOD.

    Perhaps try checking for video adapter driver updates.
     
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