BSOD Error

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Kinda_Stuck

Thread Starter
Joined
Oct 8, 2010
Messages
111
Once again after logging into a game I play from my Laptop I get a BSOD.
However, this time I have recorded the script error message.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: c000021a
BCP1: 8102DAC0
BCP2: 00000000
BCP3: C0000001
BCP4: 001003D4
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini010611-01.dmp
C:\Users\Lee\AppData\Local\Temp\WER-98842-0.sysdata.xml
C:\Users\Lee\AppData\Local\Temp\WERD548.tmp.version.txt





I do not have a clue, can anyone help?
This is a problem which has been ongoing on both my system and my sons.
We both use the Advent 5511 Laptop. I have already removed and replaced the RAM chip in case it was loose. Could it be hardware related??
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.

Right-click the minidump file, select Send To, then select Compressed (zipped) Folder.

Windows will compress (zip) the file and save the new zipped file in the same location.

If you get an Access Denied error, disable the UAC.
 

Kinda_Stuck

Thread Starter
Joined
Oct 8, 2010
Messages
111
It will not allow me to access or zip and after I disabled the Admin settings the file vanished.

In non gameplay mode the system works without problems it seems only in game mode the issue occurs.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
The minidump files could help us determine the cause of the BSOD.

Perhaps try checking for video adapter driver updates.
 
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