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Bsod help netio.sys

Discussion in 'Windows 7' started by AtlasRover, Feb 20, 2015.

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  1. AtlasRover

    AtlasRover Thread Starter

    Joined:
    Feb 20, 2015
    Messages:
    4
    I have no clue what's wrong.


    ==================================================
    Dump File : 022015-21933-01.dmp
    Crash Time : 20-Feb-15 10:37:03 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 00000000`00000028
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`014106fd
    Caused By Driver : NETIO.SYS
    Caused By Address : NETIO.SYS+106fd
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+74ec0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\022015-21933-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 308,192
    Dump File Time : 20-Feb-15 10:40:02 PM
    ==================================================



    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 8
    RAM: 8143 Mb
    Graphics Card: NVIDIA GeForce GT 610, -2048 Mb
    Hard Drives: C: Total - 211050 MB, Free - 99510 MB; D: Total - 499999 MB, Free - 122173 MB; E: Total - 242706 MB, Free - 58584 MB;
    Motherboard: Intel Corporation, DB75EN
    Antivirus: Quick Heal Internet Security, Updated and Enabled
     
  2. billmcct

    billmcct

    Joined:
    Aug 30, 2012
    Messages:
    83
    First Name:
    Bill
    You need to update the network drivers.

    Bill
     
  3. AtlasRover

    AtlasRover Thread Starter

    Joined:
    Feb 20, 2015
    Messages:
    4
    I tried using Device Manager, but it tells me that my drivers are up to date.
     
  4. billmcct

    billmcct

    Joined:
    Aug 30, 2012
    Messages:
    83
    First Name:
    Bill
    I have the same problem with the Intel drivers on an HP dv6 laptop. Every few days it will BSOD on the netio.sys driver. It's mostly an aggrivation. HP doesn't have an updated driver but Intel does. When I get the time I will try and see if the Intel will work. HP uses drivers written only for thier products. Try "DUMo" http://www.kcsoftwares.com/index.php?download I haven't yet but could help.
     
  5. AtlasRover

    AtlasRover Thread Starter

    Joined:
    Feb 20, 2015
    Messages:
    4
    I tried using both DUMo and the Intel Updater. However, each time I do, the blue screen crash is worse than before and prevents me from even starting up.

    ==================================================
    Dump File : 022215-57798-01.dmp
    Crash Time : 22-Feb-15 11:26:49 AM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff880`0359a7e8
    Parameter 4 : fffff880`0359a040
    Caused By Driver : iusb3hub.sys
    Caused By Address : iusb3hub.sys+3fddf
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address :
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\022215-57798-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 266,320
    Dump File Time : 22-Feb-15 1:50:33 PM
    ==================================================
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    'Caused By Driver : iusb3hub.sys'
    Intel® USB 3.0 Hub Driver
    http://www.systemlookup.com/Drivers/7266-iusb3hub_sys.html

    You have run the Intel® Driver Update Utility?
    http://www.intel.com/p/en_US/support/detect
    ======
    If that does not solve it post the Minidump files - it may be pointing elsewhere,
    Create a new folder on the desktop and call it dumpfiles [or something similar]

    Look in c:\windows\minidump
    Copy the last 5 minidump files to that folder.
    Close the folder and right click on it and select Send To Compressed [zipped] Folder.
    Windows will compress the file and then save the new zipped file in the same location.

    Use the 'manage attachments' in the 'Go Advanced' reply
    window below to upload that zip file here as an attachment.
     
  7. AtlasRover

    AtlasRover Thread Starter

    Joined:
    Feb 20, 2015
    Messages:
    4
    Here are the Minidump files.
     

    Attached Files:

  8. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    The 5 minidumps are saying the same and not, as far as I can see, pointing to what may be causing the problem.
    Part of the minidump scan.
    ==
    Some reasons for blue screens
    New hardware - software installed.
    Device driver - Video driver - corrupted - faulty.
    Faulty Ram - Overheating - Dying hard drive etc.
    However, where the blue screen error is reported, is not necessarily where it first started and may not be the cause.
    ======
    You have run the Intel® Driver Update Utility?
    Did any drivers need updating?
    Go to the manufacturers website and update the Network (NIC) driver and the wireless (WiFi) drivers.
    ======
    Run a Mem Test.
    http://www.memtest.org/
    Scroll down to 'Download (Pre-built & ISOs)'
    'Download - Pre-Compiled Bootable ISO (.zip)'

    Download the ISO file from one of the links above to your desktop.
    Then burn the ISO to a Cd.
    Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

    It is best to run a full scan on individual Ram sticks if you can.
    Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

    Guide to using Memtest86+
    http://www.bleepingcomputer.com/forums/topic207910.html
    ======
    Run a hard drive test.
    SeaTools for DOS tutorial - ISO to CD
    http://knowledge.seagate.com/article...S/FAQ/201271en
    ======
    Check for overheating.
    http://www.cpuid.com/softwares/hwmonitor.html
    ======
    ======
    Download Security Check by screen317 from.
    http://screen317.spywareinfoforum.org/
    Or
    http://www.bleepingcomputer.com/download/securitycheck/

    Save it to your Desktop.
    Double click the install icon.
    If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.
     
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