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BSOD (Iastor/ntoskrnl) After using virtual machine

Discussion in 'Windows 7' started by jaybeebrad, Dec 28, 2010.

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  1. jaybeebrad

    jaybeebrad Thread Starter

    Joined:
    Apr 18, 2007
    Messages:
    30
    Set up a virtual machine on my system, began loading Windows 2000 onto it and my system crashed. Now I can't log in without getting a BSOD almost instantly - I can log into safe mode with networking, but even that sometimes freezes or crashes to the BSOD.

    Possibly related: since the first crash, whenever I boot up, NumLock is lit up (this was not the case before.) Also, I can no longer get Google Chrome to work, in safe or normal mode. I have to use IE.

    I ran a WhoCrashed analysis. Here are my system specs as well as the log from that WhoCrashed scan:

    Toshiba Satellite C655
    Intel Celeron CPU [email protected]/2.19GHz
    2GB Memory
    64-bit
    250G hard drive

    ==WHOCRASHED REPORT==

    (Note that I did NOT search Google and look for an update for the suggested drive, pending advice)

    Crash dump directory: C:\windows\Minidump

    Crash dumps are enabled on your computer.


    On Tue 12/28/2010 6:24:57 PM GMT your computer crashed
    crash dump file: C:\windows\Minidump\122810-31200-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF8800125B779)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Tue 12/28/2010 6:24:57 PM GMT your computer crashed
    crash dump file: C:\windows\memory.dmp
    This was probably caused by the following module: iastor.sys (iaStor+0x4A779)
    Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFF8800125B779)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\windows\system32\drivers\iastor.sys
    product: Intel Matrix Storage Manager driver
    company: Intel Corporation
    description: Intel Matrix Storage Manager driver - x64
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - x64, Intel Corporation).
    Google query: iastor.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL




    On Tue 12/28/2010 5:55:14 PM GMT your computer crashed
    crash dump file: C:\windows\Minidump\122810-25537-01.dmp
    This was probably caused by the following module: iastor.sys (iaStor+0x52533)
    Bugcheck code: 0xD1 (0xFFFFFFFFFFFFFFE1, 0x2, 0x1, 0xFFFFF8800129E533)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\windows\system32\drivers\iastor.sys
    product: Intel Matrix Storage Manager driver
    company: Intel Corporation
    description: Intel Matrix Storage Manager driver - x64
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - x64, Intel Corporation).
    Google query: iastor.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL




    On Tue 12/28/2010 4:53:33 PM GMT your computer crashed
    crash dump file: C:\windows\Minidump\122810-33493-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0xBE (0xFFFFF80002B0F0F3, 0x2B0F121, 0xFFFFF80005ABD8C0, 0xA)
    Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This is issued if a driver attempts to write to a read-only memory segment.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Tue 12/28/2010 4:51:45 PM GMT your computer crashed
    crash dump file: C:\windows\Minidump\122810-28438-01.dmp
    This was probably caused by the following module: iastor.sys (iaStor+0x4A779)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF880012B2779, 0x0, 0xFFFFFFFFFFFFFFFF)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\windows\system32\drivers\iastor.sys
    product: Intel Matrix Storage Manager driver
    company: Intel Corporation
    description: Intel Matrix Storage Manager driver - x64
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - x64, Intel Corporation).
    Google query: iastor.sys Intel Corporation KMODE_EXCEPTION_NOT_HANDLED




    On Tue 12/28/2010 4:44:20 PM GMT your computer crashed
    crash dump file: C:\windows\Minidump\122810-26020-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0x50 (0xFFFFF8A0004BC000, 0x0, 0xFFFFF80001EC810A, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    6 crash dumps have been found and analyzed. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    iastor.sys (Intel Matrix Storage Manager driver - x64, Intel Corporation)

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
     
  2. jaybeebrad

    jaybeebrad Thread Starter

    Joined:
    Apr 18, 2007
    Messages:
    30
    I went ahead and located the correct version of intel matrix storage manager, v 8.9.2.1002, from the Toshiba website as specified for my exact make and model (satellite c655-s5049). I ran the EXE file and it reinstalled everything, my computer restarted and as soon as I logged to my normal non-safe-mode user account, it crashed to blue screen again.

    Can't anyone please help me? QQ
     
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