I have the BSOD and so far am only able to reboot in command line mode so I cannot zip the dump file. I am very rusty on my command line procedures. Can you suggest any way of approaching this problem? I can run a cd and dir/p to locate the dump file but I am not sure how to copy it in a way I can get it out of my BSOD computer so I can send it to you i.e dont know how to access windows or windows mail from the command line. I do have another computer that I am currently using but it is not connected to my BSOD computer. The one I am typing this on is using XP and the BSOD one is using Vista. Any help greatly appreciated.