BSOD Memory Management

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chiwawa1183

Thread Starter
Joined
Dec 11, 2011
Messages
8
I have been experiencing several blue screen of death regarding memory management. What should I do?

Does restoring abck to default helps?

I'm using Laptop Windows 7, HP.
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

Run sfc /scannow also run chkdsk /r Links explaining below.




chkdsk /r

sfc /scannow


PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!! :)

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
 

chiwawa1183

Thread Starter
Joined
Dec 11, 2011
Messages
8
==================================================
Dump File : 121211-30404-01.dmp
Crash Time : 12/12/2011 9:27:02 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff700`01080000
Parameter 3 : 00000000`00002156
Parameter 4 : 00002158`008442ac
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121211-30404-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 121011-22464-01.dmp
Crash Time : 10/12/2011 7:54:24 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00003452
Parameter 2 : 00000000`13cc9000
Parameter 3 : fffff700`010aed38
Parameter 4 : 51600001`1f849424
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121011-22464-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 266,288
==================================================

==================================================
Dump File : 121011-30295-01.dmp
Crash Time : 10/12/2011 7:33:29 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`025db74f
Parameter 2 : 00000000`00000008
Parameter 3 : fffff800`025db74f
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121011-30295-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 121011-24008-01.dmp
Crash Time : 10/12/2011 7:09:37 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0318409c
Parameter 3 : fffff880`0ee74fe0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121011-24008-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 266,288
==================================================

==================================================
Dump File : 121011-71604-01.dmp
Crash Time : 10/12/2011 4:21:46 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`007b4473
Parameter 3 : fffff880`025f9690
Parameter 4 : 00000000`00000000
Caused By Driver : cdd.dll
Caused By Address : cdd.dll+4473
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121011-71604-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 268,072
==================================================

==================================================
Dump File : 121011-20202-01.dmp
Crash Time : 10/12/2011 1:22:16 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0139fe6e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121011-20202-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 121011-36535-01.dmp
Crash Time : 10/12/2011 12:03:42 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02f8545f
Parameter 3 : fffff880`0e983da0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121011-36535-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 266,288
==================================================

==================================================
Dump File : 120611-31652-01.dmp
Crash Time : 6/12/2011 8:46:22 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffffa80`4f3e7c0c
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`05bb046a
Caused By Driver : igdpmd64.sys
Caused By Address : igdpmd64.sys+36646a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120611-31652-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 266,288
==================================================

I'm currently using trendmicro, my first and only antivirus. NO previous antivirus software.


Yes HKCU:Run msnmsgr "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
Yes HKCU:Run Skype "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
Yes HKCU:Run Google Update "C:\Users\Kee Wah\AppData\Local\Google\Update\GoogleUpdate.exe" /c
Yes HKLM:Run IAStorIcon C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
Yes HKLM:Run StartCCC "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run NUSB3MON "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
Yes HKLM:Run HPConnectionManager C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run HP Quick Launch C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
Yes HKLM:Run HPOSD C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
Yes HKLM:Run RemoteControl10 "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
Yes HKLM:Run BDRegion C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
Yes HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run SynTPEnh %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run Trend Micro Titanium C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL ""
Yes HKLM:Run Trend Micro Client Framework
Yes HKLM:Run SysTrayApp C:\Program Files\IDT\WDM\sttray64.exe
Yes HKLM:Run IntelPAN "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
Yes HKLM:Run BTMTrayAgent rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe
Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe
Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe
Yes IE Extension Blog This C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
Yes IE Extension Send to OneNote C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
Yes IE Extension OneNote Linked Notes C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Yes IE Extension Add to Evernote 4
Yes IE Helper Adobe PDF Link Helper C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
No IE Helper TmIEPlugInBHO Class C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll
Yes IE Helper TrueSuite Website Log On C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
Yes IE Helper Windows Live ID Sign-in Helper C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No IE Helper Office Document Cache Handler C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
No IE Helper TmBpIeBHO Class C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Yes IE Helper Java(tm) Plug-In 2 SSV Helper C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
Yes Startup User Dropbox.lnk C:\Users\Kee Wah\AppData\Roaming\Dropbox\bin\Dropbox.exe
Yes Startup User OneNote 2010 Screen Clipper and Launcher.lnk C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE


MiniToolBox by Farbar
Ran by Kee Wah (administrator) on 12-12-2011 at 10:45:38
Microsoft Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

=========================== Installed Programs ============================

??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.7)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.816.0)
AuthenTec TrueAPI (Version: 1.2.1.33)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
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Blackhawk Striker 2 (Version: 2.2.0.95)
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Bounce Symphony (Version: 2.2.0.95)
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Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0315.958.16016)
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Catalyst Control Center Localization All (Version: 2011.0315.958.16016)
Catalyst Control Center Profiles Mobile (Version: 2011.0315.958.16016)
ccc-utility64 (Version: 2011.0315.958.16016)
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CCC Help Czech (Version: 2011.0315.0957.16016)
CCC Help Danish (Version: 2011.0315.0957.16016)
CCC Help Dutch (Version: 2011.0315.0957.16016)
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CCC Help Italian (Version: 2011.0315.0957.16016)
CCC Help Japanese (Version: 2011.0315.0957.16016)
CCC Help Korean (Version: 2011.0315.0957.16016)
CCC Help Norwegian (Version: 2011.0315.0957.16016)
CCC Help Polish (Version: 2011.0315.0957.16016)
CCC Help Portuguese (Version: 2011.0315.0957.16016)
CCC Help Russian (Version: 2011.0315.0957.16016)
CCC Help Spanish (Version: 2011.0315.0957.16016)
CCC Help Swedish (Version: 2011.0315.0957.16016)
CCC Help Thai (Version: 2011.0315.0957.16016)
CCC Help Turkish (Version: 2011.0315.0957.16016)
CCleaner (Version: 3.13)
Chuzzle Deluxe (Version: 2.2.0.95)
CyberLink PowerDVD (Version: 10.0.3.3222)
CyberLink YouCam (Version: 3.5.1.3908)
D3DX10 (Version: 15.4.2368.0902)
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
DriverFinder (Version: 2.1.0)
Energy Star Digital Logo (Version: 1.0.1)
ESU for Microsoft Windows 7 (Version: 1.0.0)
ESU for Microsoft Windows 7 (Version: 1.1.2)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Free Video Downloader version 1.0.1 (Version: 1.0.1)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.1.5.1)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Connection Manager (Version: 4.0.45.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.2.4)
HP On Screen Display (Version: 1.3.5)
HP Power Manager (Version: 1.2.3)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13231.3673)
HP SimplePass 2011 (Version: 5.1.0.495)
HP Software Framework (Version: 4.0.112.1)
HP Support Assistant (Version: 6.0.5.4)
IDT Audio (Version: 1.0.6329.0)
Intel PROSet Wireless
Intel(R) Display Audio Driver (Version: 6.14.00.3074)
Intel(R) Management Engine Components (Version: 7.0.0.1144)
Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology (Version: 1.2.1.0608)
Intel(R) PROSet/Wireless WiFi Software (Version: 14.2.0000)
Intel(R) Rapid Storage Technology (Version: 10.1.2.1004)
Intel(R) Wireless Display
Intel(R) Wireless Display (Version: 2.0.30.0)
iTunes (Version: 10.5.1.42)
Java Auto Updater (Version: 2.0.5.1)
Java(TM) 6 Update 24 (64-bit) (Version: 6.0.240)
Java(TM) 6 Update 24 (Version: 6.0.240)
Java(TM) 6 Update 26 (Version: 6.0.260)
Juniper Networks Network Connect 6.5.0 (Version: 6.5.0.16339)
Juniper Networks Setup Client Activex Control (Version: 2.1.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Mah Jong Medley (Version: 2.2.0.95)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 8.0.1 (x86 en-US) (Version: 8.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
NirSoft BlueScreenView
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
PX Profile Update (Version: 1.00.1.)
QuickTime (Version: 7.70.80.34)
Realtek Ethernet Controller Driver (Version: 7.41.216.2011)
Realtek PCIE Card Reader (Version: 6.1.7600.74)
Recovery Manager (Version: 2.0.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.19.0)
Skype™ 5.1 (Version: 5.1.104)
Slingo Supreme (Version: 2.2.0.95)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.2.4.4)
Trend Micro Titanium Internet Security (Version: 3.1.1109)
Trend Micro™ Titanium™ Internet Security (Version: 3.00)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.3.118.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
VMware View Client (Version: 4.6.0.366101)
WildTangent Games App (HP Games) (Version: 4.0.5.2)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 8139.86 MB
Available physical RAM: 5685.08 MB
Total Pagefile: 16279.72 MB
Available Pagefile: 13280.94 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.93 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:683.18 GB) (Free:607.48 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15.16 GB) (Free:1.65 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\KEEWAH-HP

Administrator Guest Kee Wah


**** End of log ****
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
Open ccleaner and disable the entries below.

Yes HKCU:Run msnmsgr "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
Yes HKCU:Run Skype "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
Yes HKCU:Run Google Update "C:\Users\Kee Wah\AppData\Local\Google\Update\GoogleUpdate.exe" /c
Yes HKLM:Run IAStorIcon C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
Yes HKLM:Run StartCCC "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run NUSB3MON "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
Yes HKLM:Run HPConnectionManager C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run HP Quick Launch C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
Yes HKLM:Run HPOSD C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
Yes HKLM:Run RemoteControl10 "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
Yes HKLM:Run BDRegion C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
Yes HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run Trend Micro Titanium C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL ""
Yes HKLM:Run Trend Micro Client Framework
Yes HKLM:Run SysTrayApp C:\Program Files\IDT\WDM\sttray64.exe
Yes HKLM:Run BTMTrayAgent rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe
Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe
Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe
Yes IE Extension Blog This C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
Yes IE Extension Send to OneNote C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
Yes IE Extension OneNote Linked Notes C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Yes IE Extension Add to Evernote 4
Yes IE Helper Adobe PDF Link Helper C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
Yes IE Helper TrueSuite Website Log On C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
Yes IE Helper Windows Live ID Sign-in Helper C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
Yes IE Helper Java(tm) Plug-In 2 SSV Helper C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
Yes Startup User Dropbox.lnk C:\Users\Kee Wah\AppData\Roaming\Dropbox\bin\Dropbox.exe
Yes Startup User OneNote 2010 Screen Clipper and Launcher.lnk C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

Uninstall the programs listed below.
Java(TM) 6 Update 24 (64-bit) (Version: 6.0.240)
Java(TM) 6 Update 24 (Version: 6.0.240)
Java(TM) 6 Update 26 (Version: 6.0.260)

Get a fresh copy of java here.
http://java.com/en/

Then Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
right-click Run as Admin on TFC.exe to run it.If tfc doesnt prompt a reboot then do so manually.

Download Driver Max It is free all you need to do is register.You get two free driver downloads per day.I use this program very often it has yet to fail me.Update your chipset driver and your graphics card driver.With driver max.
:)
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
Post #5 There you go. ?????

Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
"Its a long list. Is it really necessary?" YES!!
I only need the services listed after disabling microsoft services.

Also your blue screen crash dump is telling me the cause is the display driver.
How did you check if the drivers are up to date?If you went through windows,not good.Windows will tell you a driver from 1930 is good as long as it is functioning.
 

chiwawa1183

Thread Starter
Joined
Dec 11, 2011
Messages
8
i downloaded the driver files from drivermax, but they didnt run by themselves, neither did they appear in drivermax install list
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
You need to select open with driver max and what about the other instructions.
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
Ok can you complete the rest of my instructions .Then Download THIS program and post the log it creates.
 

user22

Banned
Joined
Dec 10, 2011
Messages
197
Did you select open with driver max when you first downloaded them?If not then look in your downloads and see if they are there.
 
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