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BSOD new laptop. ntoskrnl.exe

Discussion in 'Windows 7' started by tomy888, Feb 10, 2013.

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  1. tomy888

    tomy888 Thread Starter

    Joined:
    Feb 10, 2013
    Messages:
    1
    Hello guys, I bought new Acer Asprire V3-771G laptop week ago. But I getting a bsod about 5 times a day. Tested RAMs with mestest86+. Checked Hard disk with Hard Disk Sentinel Professional 3.30, everything looks ok. Tried to update all drivers, BIOS, rewrite windows, no help here. I am using microsoft security essentials. Any ideas?

    Extra info: before updates all BSODs were about ntoskrnl.exe+7efc0. After updates it is caused by address ntoskrnl.exe+705c0


    Problem signature:
    Problem Event Name:BlueScreen
    OS Version:6.1.7601.2.1.0.256.1
    Locale ID:1033

    Additional information about the problem:
    BCCode:9f
    BCP1:0000000000000003
    BCP2:FFFFFA8008377A10
    BCP3:FFFFF80000B9C3D8
    BCP4:FFFFFA8009903010 (P.S. other time BCP4 was FFFFFA800EB0E810)
    OS Version:6_1_7601
    Service Pack:1_0
    Product:256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021013-17706-01.dmp
    C:\Users\tomy\AppData\Local\Temp\WER-68468-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    http://mightyupload.com/m69b0dzfj1j5 there are my last 4 minidups. 2 of ntoskrnl.exe+7efc0 before updates and 2 of ntoskrnl.exe+705c0 after updates.
     

    Attached Files:

  2. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,602
    Hello tomy888 and Welcome to TSG!

    Please go to C:\Windows\Minidump. Copy that folder to the desktop and compress it with Winzip, Winrar or 7-Zip. Now upload it to this post. How To: Click Go Advanced and scroll down to Manage Attachments.
     
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