BSOD new laptop. ntoskrnl.exe

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tomy888

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Joined
Feb 10, 2013
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Hello guys, I bought new Acer Asprire V3-771G laptop week ago. But I getting a bsod about 5 times a day. Tested RAMs with mestest86+. Checked Hard disk with Hard Disk Sentinel Professional 3.30, everything looks ok. Tried to update all drivers, BIOS, rewrite windows, no help here. I am using microsoft security essentials. Any ideas?

Extra info: before updates all BSODs were about ntoskrnl.exe+7efc0. After updates it is caused by address ntoskrnl.exe+705c0


Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
Locale ID:1033

Additional information about the problem:
BCCode:9f
BCP1:0000000000000003
BCP2:FFFFFA8008377A10
BCP3:FFFFF80000B9C3D8
BCP4:FFFFFA8009903010 (P.S. other time BCP4 was FFFFFA800EB0E810)
OS Version:6_1_7601
Service Pack:1_0
Product:256_1

Files that help describe the problem:
C:\Windows\Minidump\021013-17706-01.dmp
C:\Users\tomy\AppData\Local\Temp\WER-68468-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

http://mightyupload.com/m69b0dzfj1j5 there are my last 4 minidups. 2 of ntoskrnl.exe+7efc0 before updates and 2 of ntoskrnl.exe+705c0 after updates.
 

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Joined
Aug 4, 2003
Messages
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Hello tomy888 and Welcome to TSG!

Please go to C:\Windows\Minidump. Copy that folder to the desktop and compress it with Winzip, Winrar or 7-Zip. Now upload it to this post. How To: Click Go Advanced and scroll down to Manage Attachments.
 
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