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BSOD....ntoskrnl.exe ??

Discussion in 'Windows 7' started by CupcakeHN, Apr 22, 2012.

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  1. CupcakeHN

    CupcakeHN Thread Starter

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    Hello, I've been having some insane issues with BSOD lately. It doesn't seem to happen at any time in particular, just whenever it feels like it, it seems. I just installed a new Graphics card, and it's happened a few times since. Before the new card, I got just one BSOD-- but never knew to jot down the codes, and never knew what a minidump was....etc. I've attached my minidump folder for my last four BSOD's. Could you please help me to find out what is causing this?
     

    Attached Files:

  2. CupcakeHN

    CupcakeHN Thread Starter

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    Any response would be wonderful. I also want to add, that after I FINALLY figured out how to turn off the UAC so I could view these minidump files myself, it was just a big jumbled mess of strange characters... I'm not sure if they are going to be readable or if I uploaded them incorrectly or what. Let me know if it doesn't work so I can promptly try to upload another zipped folder. Thank you so much
     
  3. CupcakeHN

    CupcakeHN Thread Starter

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  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi, for some reason your minidump files are refusing to load or are being blocked by my Pc.
    ntoskrnl.exe - is a generic error and is not telling us much.

    One that was showing is - Memory Corruption.
    Run a Mem Test.
    http://www.memtest86.com/download.html
    http://oca.microsoft.com/en/windiag.asp

    It is best to run a full scan from a Cd - on individual Ram sticks if you can.
    Or run the test - if any errors are shown - then remove all sticks of Ram and test each stick.

    Download and burn the ISO to Cd.
    Boot from that CD and run the memory test overnight or for at least 8 passes.

    Guide to using Memtest86+
    http://www.geekstogo.com/forum/topic...ing-memtest86/

    You can also run Mem test from a USB stick
    http://www.memtest.org/#downiso
    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*

    Also - download BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.
    Download>and post the last 4 minidump from the scan.

    Once it has scanned>Edit>Select All>File>Save Selected Item
    Open BSOD.txt in Notepad>Copy>Paste Entry here.
     
  5. CupcakeHN

    CupcakeHN Thread Starter

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    Okay, I will try out the memtest thing.

    Here are the last four minidump scans from BlueScreenView

    TY so much for your help, and reply back please if you can see something else in these files.



    ==================================================
    Dump File : 042212-19172-01.dmp
    Crash Time : 4/22/2012 7:11:09 PM
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : 00000000`00000000
    Parameter 2 : 00000000`00000000
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc50
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17790 (win7sp1_gdr.120305-1505)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc50
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\042212-19172-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,376
    ==================================================

    ==================================================
    Dump File : 042012-19094-01.dmp
    Crash Time : 4/20/2012 4:41:33 PM
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff880`08126210
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc80
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17790 (win7sp1_gdr.120305-1505)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc80
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\042012-19094-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,376
    ==================================================

    ==================================================
    Dump File : 041812-16957-01.dmp
    Crash Time : 4/18/2012 10:26:32 AM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : fffff7ff`fb6dd000
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000008
    Parameter 4 : fffff7ff`fb6dd000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cc80
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17790 (win7sp1_gdr.120305-1505)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc80
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\041812-16957-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,376
    ==================================================

    ==================================================
    Dump File : 040312-14866-01.dmp
    Crash Time : 4/3/2012 1:04:37 AM
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`00af1af0
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7cd40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17790 (win7sp1_gdr.120305-1505)
    Processor : x64
    Crash Address : ntoskrnl.exe+7cd40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\040312-14866-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,032
    ==================================================
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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  7. CupcakeHN

    CupcakeHN Thread Starter

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    Okay, I ran each stick separately, and i found zero errors within the 4 sticks, and the 4 ports. So, unless my memory sticks were previously seated wrong, I can't find a problem with my memory. However, i did notice that if my sticks were seated wrong, it would beep at me. So I guess I still am wondering what is causing the blue screens. I ran a scan with "DriverGenius" and it shows that I need to update AMD South Bridge Drivers. I cannot find this in my Device list at all. So i'm not sure what to do about that. It also says I need to update my Realtek High Def. audio drivers and ethernet controller drivers. Again, I cannot find those in my Device Manager list. Anything you can think of to help, would be greatly appreciated. Thank you again.
     
  8. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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  9. CupcakeHN

    CupcakeHN Thread Starter

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    yes i did 8 passes of all sticks, and I don't have any previous BSODs, it only occurred 4 times so I have no other minidump files to share. Will do the hard drive thing. thanks again.
     
  10. collateral47

    collateral47

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    May 22, 2010
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    Got exactly the same problem. Memtested it too, no problems. Even after a bloody clean install! Seriously! Somehow I updated the software back to what it was pre-clean install and now Im getting the same thing too again. Changed the soundcard to onboard sound: no difference. Problem only occurs though when flash is being used. Oh yeah, and I changed all clocks back to stock levels, pretty sure its a software issue as im not taxing my comp at all. I would probably do another clean install but dont have the time and would like to get to the bottom of this issue.

    PS: blue screen code is 0x0000000a


    Specs:
    QX9650
    P5QE
    2x2gb hyperx ddr2-1066
    8400gs
    win 7 x64
     
  11. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Ok let us know the result - did you fiind any yellow, red exclamation marks in Device Manager?
     
  12. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi collateral47 - you will need to start your own thread or it becomes too confusing to all.

    Go to the top of this page and click on + New
     
  13. CupcakeHN

    CupcakeHN Thread Starter

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    Blues, there were no exclamation marks in my device manager at all.
     
  14. CupcakeHN

    CupcakeHN Thread Starter

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    do me a favor and stay subscribed to this thread. I have a weird feeling my memory sticks weren't sitting right in the computer, so I'm just going to let it ride and see if I get anymore BSOD issues. If I do, I will run that hard drive test and let you know. For now, I'm just going to wait and see though!
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Ok - no problem.
    Let us know should it return.
     
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