BSOD on Dell Inspiron Windows 10 PC

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salmoncats

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Mar 30, 2020
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Hi all, apologies in advance for my lack of technical knowledge in computer software and hardware.

I am a casual gamer and purchased a gaming desktop (Prebuilt, sue me) in 2018. I have experienced no issues with it and use it only once or twice a week, up until two months ago when it all of a sudden began blue screening me roughly every half hour. It is absolutely infuriating: I have done a HARD factory reset of the computer, updated all drivers, and ran the Dell support assist to ensure all things are running smoothly, all to no avail. I am at a complete loss on what to do next, I've never had any pc related issues and desperately need this computer working again soon. After every blue screen, it provides no additional information, and states that the computer failed to start correctly the next time I go to use it.

Please help, very desperate! Thanks in advance.
 
Joined
Mar 31, 2020
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Not a lot of comments on these types of problems around here. I'll be shopping around for advice on other forums too and will let you know if anyone can pony-up on issues such as these.
 
Joined
Mar 31, 2020
Messages
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Does the blue screen give you any information about what's going wrong? Any sort of message describing the issue? Could help pin down what's causing it.
 

blues_harp28

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Jan 9, 2005
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Some reasons for Blue Screens
New hardware - Software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive, etc.
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Check first that the pc is set to save the dump files.
https://www.tenforums.com/tutorials...Qlps7BXzUXSlEmWKkepcfnOsQDWql9P4VLqSSDnQgRl0t
You will have to wait for it to blue screen for the dump files to be saved.
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Post the Minidump files
Create a new folder on the desktop and call it dumpfiles [or something similar]
Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.

Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.
Attach the zip folder by using the 'Upload a File' button.
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I'd first run a memory test. Memtest86
https://www.memtest86.com/download.htm
There is a free version.
Download the ISO file then burn to a DVD
Start the Pc using the DVD and run the memory test for at least 8 passes.
It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram .
Test each Ram stick one at a time and test them in different slots.

Guide to using Memtest86+
http://www.wikihow.com/Test-PC-Ram-with-MemTest86
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Check and post
TSG System Information Utility - found here.
https://static.techguy.org/download/tsginfo.exe
It is a trusted utility from this forum so let it run on your system and then post the logfile.
 
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