BSOD on laptop (Windows 10)

enigmadragon

Phil
Thread Starter
Joined
Aug 4, 2011
Messages
108
When I turn on my computer I get the bsod and it says "your computer ran into a problem and needs to restart I will do it for you." After it restarts it says its preparing automatic repairs. This is the problem I'm stuck at. I've tried to boot in safe mode no luck. I've tried to do a system restore and it says I have none. I've even tried to reset PC so I can keep my files and then reinstall windows but I can't even do that. I'm willing to try anything because I have no idea what to do.
 
Joined
Sep 21, 2007
Messages
14,357
Go to a working computer and download MS Media Creation Tool. Run it to generate a Windows Setup USB / DVD. Boot that and select Custom Install, deleting all partitions . You will lose all data on the PC.
 

enigmadragon

Phil
Thread Starter
Joined
Aug 4, 2011
Messages
108
Is there another way to fix my computer? I don't want to lose all my files.
 
Joined
Dec 29, 2020
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963
Hi enigmadragon
If you cannot get to a command prompt or safe mode.
The safe way is to make a Ubuntu bootable boot disk Ubuntu Bootable USB at least you have your data
Boot from this - No install needed.
Copy all your data to an external drive.
Then we can either try and repair your windows install.
What method did you use for safe mode?
 

enigmadragon

Phil
Thread Starter
Joined
Aug 4, 2011
Messages
108
I did troubleshoot, advanced options, startup settings, and it just went to, "your computer ran into a promblem and needs to restart we'll restart for you." I'm going to try the Ubuntu Bootable USB option you suggested.
 

enigmadragon

Phil
Thread Starter
Joined
Aug 4, 2011
Messages
108
I did advanced options, use a device, usb memory and it didn't work. I don't think I can even do what
lunarlander even suggested. I might have to take it to a place and have to pay to get my files and fix my computer which sucks.
 

enigmadragon

Phil
Thread Starter
Joined
Aug 4, 2011
Messages
108
It wouldn't let me. After I did advanced options, use a device, usb memory, it restarted and went straight to BSOD. That's why I said I might have to take it to a place and have to pay them to get my files and have them fix my computer.
 
Joined
Dec 29, 2020
Messages
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make and model of laptop please.
We will try and set to boot from usb in the bios.
 

texasbullet

Ramon
Joined
Jun 11, 2014
Messages
2,987
If you have a spare HDD available you can remove the one in your computer and replace it with the other HDD and make a fresh install of W10 and install updates. You will have to install all programs you previously had in your old HDD. You can save the old HDD to save your important documents or to get them manually from there. Once completed you can either reformat the HDD and use it as a backup or save it somewhere safe in your house or work place.
 
Joined
Sep 21, 2007
Messages
14,357
To start up with a USB ( whether Linux Live or Windows setup) you need to tell BIOS that you want to start up with the USB instead of your usual hard drive. There is a key which you need to press to get into BIOS, where you look for Boot Order or Boot Priority. And from there tell the PC to startup with the USB first. then hard drive, then DVD. Then you save your changes and reboot.
 

enigmadragon

Phil
Thread Starter
Joined
Aug 4, 2011
Messages
108
lunarlander: unfortunately my computer doesn't seem to have a Boot Order or Boot Priority. My old laptop did it was F12 I guess I could try it again it wouldn't hurt. PeterOz: my computer is a Dynabook Toshiba Tecra A50 15.6 Business Laptop Computer Intel Celeron 4205U 1.8GHz 16GB DDR4, 1TB SSD

 
Joined
Dec 29, 2020
Messages
963
Start the computer and start tapping F2 straight away. - On some you have to be quick.
This will get you bios.
Set boot to usb and F10 to save.
Try linux ubuntu
 

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