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BSOD on win32k.sys

Discussion in 'Windows XP' started by crazyeddie, Sep 16, 2004.

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  1. crazyeddie

    crazyeddie Thread Starter

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    Jul 12, 2004
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    I've recently reinstalled XP Home on a customer's computer. He is now getting BSODs after leaving it idle for 15 mins -1 hour. He was having some filesystem related troubles earlier (following the reinstall) but I think I have those resolved. He reports seeing BSODs during those troubles, but doesn't remember the exact message. Since I (probably) took care of the filesystem problem, the BSODs have only been coming during idle periods - so far anyway. I'm currently typing this on the computer in question.

    Here's some of the information from the BSOD:

    KERNEL_DATA_INPAGE_ERROR

    STOP:0x0000007A (followed by a few other memory addresses)

    (something) win32k.sys (something)

    I've turned off the screensaver on the unlikely chance that might be the trouble. I'm about to run a memory test, and after that, load up Knoppix and do a dd if=/dev/urandom | gzip -c >> /dev/null to see if I can cause some cpu-usage problems. Any other ideas?
     
  2. crazyeddie

    crazyeddie Thread Starter

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    Jul 12, 2004
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    So far I've run adaware and avg (more killing time than hoping it'll fix anything). Run memtest86 - no problems, as expected.

    I've turned off the screensaver and put on service pack 2. I haven't had any BSODs while I've been here - check the timestamp. I've decided to forego the cpu intensive thing. I'm thinking of just leaving it at that - give it a week, if no BSODs turn screensaver back on. Any other ideas?
     
  3. SP9999

    SP9999

    Joined:
    Aug 26, 2004
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    Perhaps check the powermanagement settings, also, after reloading XP did you grab the patches?
     
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