BSOD on win32k.sys

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crazyeddie

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Jul 12, 2004
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I've recently reinstalled XP Home on a customer's computer. He is now getting BSODs after leaving it idle for 15 mins -1 hour. He was having some filesystem related troubles earlier (following the reinstall) but I think I have those resolved. He reports seeing BSODs during those troubles, but doesn't remember the exact message. Since I (probably) took care of the filesystem problem, the BSODs have only been coming during idle periods - so far anyway. I'm currently typing this on the computer in question.

Here's some of the information from the BSOD:

KERNEL_DATA_INPAGE_ERROR

STOP:0x0000007A (followed by a few other memory addresses)

(something) win32k.sys (something)

I've turned off the screensaver on the unlikely chance that might be the trouble. I'm about to run a memory test, and after that, load up Knoppix and do a dd if=/dev/urandom | gzip -c >> /dev/null to see if I can cause some cpu-usage problems. Any other ideas?
 

crazyeddie

Thread Starter
Joined
Jul 12, 2004
Messages
41
So far I've run adaware and avg (more killing time than hoping it'll fix anything). Run memtest86 - no problems, as expected.

I've turned off the screensaver and put on service pack 2. I haven't had any BSODs while I've been here - check the timestamp. I've decided to forego the cpu intensive thing. I'm thinking of just leaving it at that - give it a week, if no BSODs turn screensaver back on. Any other ideas?
 
Joined
Aug 26, 2004
Messages
46
Perhaps check the powermanagement settings, also, after reloading XP did you grab the patches?
 
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