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BSOD problem

Discussion in 'Windows 7' started by mara92, Jan 6, 2011.

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  1. mara92

    mara92 Thread Starter

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    Hi,
    for the past week I've been getting quite a few BSODs. I re-installed Windows and it didn't work so I'm guessing I'm having a hardware issue. The last BSOD said something about bugcode_usb_driver, although I'm pretty sure I've had other BSODs as well. But let's stick to this one for now. I usually only get these error while playing games, but sometimes my computer might crash when I'm just browsing the Internet.
    My CPU and GPU temperatures are fine. I have attached my latest minidump files.
     

    Attached Files:

  2. Megabite

    Megabite

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    Howdy,

    Probably caused by : atikmpag.sys ...try reinstalling the update driver for your Video card

    Probably caused by : ntoskrnl.exe..... this is a bit generic error
     
  3. mara92

    mara92 Thread Starter

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    Alright thanks, I'll give it a try.
    I just had another BSOD while playing a game and this time it wasn't the usb error. I hadn't reinstalled my video drivers yet, but I'll attach the new minidumps in case you can find any new problems.
     

    Attached Files:

  4. Megabite

    Megabite

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    how old is your video card
     
  5. mara92

    mara92 Thread Starter

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    about 3 years
     
  6. Megabite

    Megabite

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    The only see two errors and they are atikmpag.sys and ntoskrnl.exe........have you updated the video card driver?

    What happened whe you tried to reinstall Windows?
     
  7. mara92

    mara92 Thread Starter

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    Hmm alright, yeah I just finished reinstalling my video card driver. I think it's quite unlikely to be the problem though, seeing as I installed them yesterday after I reinstalled Windows (yes, I'm sure they are the latest drivers). But I will try if my computer stays stable this time.
    And nothing weird happened when I reinstalled Windows, I just formatted the hard drive and installed it again. I also have another question if you don't mind... I downloaded GPU-Z to monitor how the temperature changes when I play a game, but I happened to notice that my current clocks are a lot lower than the default ones. But when I open a 3D application it automatically clocks up to the default values, is that normal?
     
  8. Megabite

    Megabite

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    I wouldn't think that that is a problem

    Question why did you re install windows and was it a fresh install or repair?

    The thing is I'm wondering if your Video card could be failing.
     
  9. mara92

    mara92 Thread Starter

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    mainly because I hadn't formatted my computer in a long time so I wanted to clean it up and also hoped that it would fix my BSODs. it was a fresh install
     
  10. Megabite

    Megabite

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    You can run some tests....Like memtest86 for memory and run a diagnotics on the Hard drive from the manufactures site
     
  11. mara92

    mara92 Thread Starter

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    Okay I'll do that... but weren't you suspecting my video card, not my hard drive? :p
     
  12. Megabite

    Megabite

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    One error was your video card driver the other could be other things...best to check them and get a clean bill of health on them then at least you have narrowed the problem down.
     
  13. mara92

    mara92 Thread Starter

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    Ok so I did the memtest86 and it reported 0 errors, same goes for my 2 hard drives.
     
  14. Megabite

    Megabite

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    Next thing would be to test with another Video card or maybe remove the Video card and use the onboard graphics if it has one.
     
  15. mara92

    mara92 Thread Starter

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    I see... is there no way to run a diagnostic on my video card with a software? The only other graphics card I have is like 8 years old..
     
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