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BSOD -tcpip.sys

Discussion in 'Windows Vista' started by Marat, Jan 14, 2011.

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  1. Marat

    Marat Thread Starter

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    I have been having random crashes, which I thought were related to a conflict between my graphics adapter and the drivers for Samsung Monitors. I uninstalled the latter and the computer seemed to work fine for several days but the crashes have restarted. I am attaching the logs from the last two crashes, from WinDebug. Any help would be appreciated.

    Marat
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
    Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, Intel64 Family 6 Model 23 Stepping 7
    Processor Count: 4
    RAM: 6142 Mb
    Graphics Card: Live Mesh Remote Desktop Mirror Driver, 4 Mb
    Hard Drives: C: Total - 953866 MB, Free - 695613 MB; I: Total - 125315 MB, Free - 12483 MB; J: Total - 113156 MB, Free - 0 MB; K: Total - 152588 MB, Free - 13290 MB;
    Motherboard: Dell Inc., 0M017G, A00, ..CN744318AF02F3.
    Antivirus: Spyware Doctor with AntiVirus, Updated and Enabled
     

    Attached Files:

  2. Megabite

    Megabite

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    Have you tried updating your network driver


    Also take a look and see if any minidumps have been created

    you will find them here They are located in C:\WINDOWS\Minidump

    Copy the last 3 and compress them zip or Rar and Go Advanced in your post then Manage Attachments and post them

    Note Do not try to compress them until you have copied them to somewhere else.
     
  3. Marat

    Marat Thread Starter

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    Thanks for the quick reply.
    Yes, I updated the ATI drivers when I disabled the Samsung drivers.

    The minidump from yesterday is attached. There were more such files but they have disappeared from the folder!
    In my earlier message I attached the debug results from today's crash.
    Thanks again.

    Marat
     
  4. Megabite

    Megabite

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    Try going to Control Panel then Folder ..then View tab and uncheck Hide System files click OK...see if the minidumps appear.

    Are the ATI drivers for your Network Card?
     
  5. Marat

    Marat Thread Starter

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    Yes, the drivers are for an ATI Radeon HD 3450 graphics card.
    I tried the Folder options but no more minidump files are there.
    However, the computer crashed again since my last message and that minidump file is attached.
     
  6. Marat

    Marat Thread Starter

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    The network card is a Realtek RTL8168C. I updated the drivers for that as well.
     
  7. Megabite

    Megabite

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    I would be a good if you can Attach the Minidump files in your next post.......and where did you get the Network driver from as that is mentioned in Bug....do you have a wireless Router?
     
  8. Marat

    Marat Thread Starter

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    The minidump files are attached.
    I got the network drivers from the Dell website.
    The computer is attached to the router by ethernet. The router is a Verizon MI424WR which also broadcasts a wireless signal.
     

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  9. Marat

    Marat Thread Starter

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    I got the Network Drivers from the Dell website (mfgr of the system).
    The computer is connected via ethernet to a Router (MI424WR) provided by Verizon FIOS, which also has a wireless broadcast.
     

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  10. Megabite

    Megabite

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    All those MiniDumps say Probably caused by : tcpip.sys

    What Anti-Virus protection are you using and or Firewall?
     
  11. Marat

    Marat Thread Starter

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    I am using PC Spyware Doctor with Antivirus 2011 and Windows Firewall.
     
  12. Megabite

    Megabite

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    Is this wired Internet connection or wireless?
     
  13. Marat

    Marat Thread Starter

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    Wired connection.
     
  14. Marat

    Marat Thread Starter

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    The crashes are continuing. Most recent one references Rtlh64.sys. Minidump files are attached.

    Any help would be appreciated.

    Marat
     

    Attached Files:

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