BSOD -tcpip.sys

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Marat

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I have been having random crashes, which I thought were related to a conflict between my graphics adapter and the drivers for Samsung Monitors. I uninstalled the latter and the computer seemed to work fine for several days but the crashes have restarted. I am attaching the logs from the last two crashes, from WinDebug. Any help would be appreciated.

Marat
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 6142 Mb
Graphics Card: Live Mesh Remote Desktop Mirror Driver, 4 Mb
Hard Drives: C: Total - 953866 MB, Free - 695613 MB; I: Total - 125315 MB, Free - 12483 MB; J: Total - 113156 MB, Free - 0 MB; K: Total - 152588 MB, Free - 13290 MB;
Motherboard: Dell Inc., 0M017G, A00, ..CN744318AF02F3.
Antivirus: Spyware Doctor with AntiVirus, Updated and Enabled
 

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Apr 5, 2008
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Have you tried updating your network driver


Also take a look and see if any minidumps have been created

you will find them here They are located in C:\WINDOWS\Minidump

Copy the last 3 and compress them zip or Rar and Go Advanced in your post then Manage Attachments and post them

Note Do not try to compress them until you have copied them to somewhere else.
 

Marat

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Sep 23, 2010
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Thanks for the quick reply.
Yes, I updated the ATI drivers when I disabled the Samsung drivers.

The minidump from yesterday is attached. There were more such files but they have disappeared from the folder!
In my earlier message I attached the debug results from today's crash.
Thanks again.

Marat
 
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Try going to Control Panel then Folder ..then View tab and uncheck Hide System files click OK...see if the minidumps appear.

Are the ATI drivers for your Network Card?
 

Marat

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Yes, the drivers are for an ATI Radeon HD 3450 graphics card.
I tried the Folder options but no more minidump files are there.
However, the computer crashed again since my last message and that minidump file is attached.
 

Marat

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The network card is a Realtek RTL8168C. I updated the drivers for that as well.
 
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I would be a good if you can Attach the Minidump files in your next post.......and where did you get the Network driver from as that is mentioned in Bug....do you have a wireless Router?
 

Marat

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The minidump files are attached.
I got the network drivers from the Dell website.
The computer is attached to the router by ethernet. The router is a Verizon MI424WR which also broadcasts a wireless signal.
 

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Marat

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I got the Network Drivers from the Dell website (mfgr of the system).
The computer is connected via ethernet to a Router (MI424WR) provided by Verizon FIOS, which also has a wireless broadcast.
 

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All those MiniDumps say Probably caused by : tcpip.sys

What Anti-Virus protection are you using and or Firewall?
 

Marat

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I am using PC Spyware Doctor with Antivirus 2011 and Windows Firewall.
 

Marat

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The crashes are continuing. Most recent one references Rtlh64.sys. Minidump files are attached.

Any help would be appreciated.

Marat
 

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