BSOD upon restart with "locale ID 1033" pls help!!

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starrfeef

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Joined
Jan 24, 2013
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Hello, I have a Toshiba Satellite P775-S7100 (laptop) running windows 7. It is about 1 yr old. a few months after I got it I would get a blue screen after a restart or just a regular power on after a previous shut down. I have ignored it for awhile but it is becoming more frequent (especially after my kids play online games or use this site called Woozworld where there is a chat and interactive avatar playing. I copied the latest BSOD which was a few minutes ago, any help would be greatly appreciated!! I have been reading and studying a bit about it but I don't feel certain that I have enough specific info to make any changes... Here is the windows screen info when I got back in:

Problem signature:
Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:
BCCode: a

BCP1: 0000000000000000

BCP2: 0000000000000002

BCP3: 0000000000000000

BCP4: FFFFF80002EB0F74

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012413-35474-01.dmp

C:\Users\HOMESLICE\AppData\Local\Temp\WER-46113-0.sysdata.xml

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C:\windows\system32\en-US\erofflps.txt

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