BSOD when playing games

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Shrako

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Joined
Apr 3, 2008
Messages
19
Recently i bought a new pc (specs at the end). Ever since i got it i have a nasty problem - when i try to play something (no matter what) in 90% of the cases the pc either the display freezes , the sound lags for 5 secs and then keeps going or i get a Blue Screen which shows an error in nvs4_disp.dll or Stop x100000000. Of course the first thing i did was to return the pc to the vendor but after 3 days he didnt find a thing ( mainly because he wasnt so enthusiastic about fixing somebody's pc...)... So now i turn to you guys

PC specs:
AMD Athlon 64x x2 @ 2.21 GHz
1 x 1 GB DDR2 Ram
ASUS GeForce 8600GT 512MB
400W power.

Event Viewer Report:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/3/2008
Time: 11:15:16 PM
User: N/A
Computer: SHARKFUC-9A38B8
Description:
Error code 0000004e, parameter1 00000099, parameter2 0002a684, parameter3 00000001, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 39 39 2c 20 000099,
0038: 30 30 30 32 61 36 38 34 0002a684
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 30 30 30 30 01, 0000
0050: 30 30 30 30 0000
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
Yes I reinstalled my drivers a couple of times to make sure.
If I find a working nv4_disp.dll file and replace mine could this solve the problem?
 
Joined
Dec 9, 2000
Messages
45,855
You say you have reinstalled -- but have you tried different or newer versions of the display drivers offered by Nvidia for your card?

And are all the STOP messages the same?

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
Yes I tried several versions including the last ones a few times. Now I'm with the latest again.

I think they are.

Here you go.
 

Attachments

Joined
Dec 9, 2000
Messages
45,855
Well, looking at the dumps I don't think this is an Nvidia issue.

It's a memory corruption or management issue of some kind -- possibly due to drive corruption of the registry.

Do these BSODS ONLY occur during gaming?

If so, overheating might be something to look into.

Or it could be a hardware issue such as an unstable CPU or RAM.

Are you seeing any other errors in the Event Viewer system log? Especially "disk" or "NTFS" errors?

Your best approach to troubleshooting this would be to follow the suggestions in the MS link I gave previously.

Test the ram and disable any antivirus/spyware or non - windows firewalls.

Beginners Guides: Diagnosing Bad Memory


Memtest86 - A Stand-alone Memory Diagnostic

>> Also, since you have a Dual Core system -- you might want to try the Optimizer available here >> http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_13118,00.html
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
I checked the temperatures after a crash and they are normal so I think it is not temperature related. I dont get any other errors in the Event viewer. Gonna try the optimizer.
Edit: How do I run the memtest?
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
A new report:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/4/2008
Time: 12:12:48 PM
User: N/A
Computer: SHARKFUC-9A38B8
Description:
Error code 1000007e, parameter1 c0000005, parameter2 bfb124ec, parameter3 b34e5c48, parameter4 b34e5944.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 62 66 62 31 32 34 65 63 bfb124ec
0040: 2c 20 62 33 34 65 35 63 , b34e5c
0048: 34 38 2c 20 62 33 34 65 48, b34e
0050: 35 39 34 34 5944
 
Joined
Apr 7, 2007
Messages
4,910
804d7000 806e2000 nt ntoskrnl.exe Wed Aug 04 11:28:37 2004 (41107B0D)
806e2000 80702d00 hal hal.dll Wed Aug 04 11:29:09 2004 (41107B2D)


Do You Have SP2 And The Latest Patches Installed ?
 
Joined
Apr 7, 2007
Messages
4,910
1.Run "memtest" to stress the ram. If memtest reports the ram is faulty, ram is bad. Sometimes some faulty ram can pass memtest .Reset the memory stick to another slot.If You have More then one Stick of Ram Take out one memory stick And Run "Memtest" on each separately . If windows does not crash, the removed memory stick is faulty.

2.Check the temperature of the CPU and make sure that it is not overheat. Make sure that the CPU fan works properly . Try Changing It

3.Clean the dust inside the computer case

4.Make sure that your PSU have adequate power For all the hardware.

5.Update Video Card Drivers. Also Reset video card. Run 3DMark to test your video card. Check to default setting if you video card is "overclocked"

6. Run chkdsk /r at command prompt

Tutorial: How to use Memtest - http://www.techspot.com/vb/topic62524.html
 
Joined
Dec 9, 2000
Messages
45,855
Error code 1000007e, parameter1 c0000005, parameter2 bfb124ec, parameter3 b34e5c48, parameter4 b34e5944.

Looks like it might be the display driver again, but you would have to upload the new minidump to verify.

One heads-up about running memtest. Do NOT run the advanced test for BIOS > ALL. If you don't know where that is, fine, don't go there.


Also, post a HijackThis scanlog:

Download and install HijackThis. Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

http://www.majorgeeks.com/download5554.html
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:38 PM, on 4/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Registry Clean Expert\RCHelper.exe
C:\Program Files\Datecs\FlexType 2K\FType2K.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Orbitdownloader\orbitdm.exe
C:\Program Files\Orbitdownloader\orbitnet.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.icq.com/
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRA~1\ICQTOO~1\toolbaru.dll
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: XTTBPos00 - {055FD26D-3A88-4e15-963D-DC8493744B1D} - C:\PROGRA~1\ICQTOO~1\toolbaru.dll
O2 - BHO: Ask Search Assistant BHO - {0A94B111-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRA~1\ICQTOO~1\toolbaru.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ASUSGamerOSD] C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RegClean Expert Scheduler] "C:\Program Files\Registry Clean Expert\RCHelper.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Playtime.lnk = ?
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: FlexType 2K.lnk = C:\Program Files\Datecs\FlexType 2K\FType2K.exe
O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe
O4 - Global Startup: Shortcut to alg.lnk = C:\WINDOWS\system32\alg.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF341947-6F95-4E99-9DE4-3CDB36BFBCE3}: NameServer = 87.120.218.2 87.120.218.4
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

--
End of file - 6478 bytes


Dump(b)check :
 

Attachments

Joined
Dec 9, 2000
Messages
45,855
I just looked at the last 4 and they were all for Nvidia:

BugCheck 1000008E, {c0000005, bfb80dd1, f370773c, 0}

Probably caused by : nv4_disp.dll ( nv4_disp!nvKelvinTransfer+1321 )


>> did this computer come with the present Nvidia display card installed, off the shelf, or did you or the "builder" install it?

Possibly you are seeing some overheating symptoms.

I would further test offline, in servers which do not use Punkbuster -- and with Daemon Tools and all torrent type apps uninstalled or disabled.
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
The computer was build by the vendor.

So you suggest that I check what happens if I stop all programs and then run a game?
 
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