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BSOD - Win32k.sys

Discussion in 'Windows XP' started by paulhawkridge, Aug 8, 2007.

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  1. paulhawkridge

    paulhawkridge Thread Starter

    Joined:
    Aug 8, 2007
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    Hi there,

    I'm a Video editor who is now constantly being interrupted by BSOD's with the following codes:
    --------------------------------------
    0x0000008E (0xC0000005, 0xBF8E5F91, 0xB580D868, 0x00000000)

    win32k.sys
    --------------------------------------
    I've run the latest memtest for about 14 hours (didn't realise it kept going until you stop it) and it didn't find any faults.

    Another point is that it always happens whilst I'm editing, I use the computer for a lot of other demanding tasks, effects creation etc and sometimes games and it never happens during those.
    There seem to be a lot of 08E errors around and I don't know if theyre all the same or what so I thought I'd better get some direct advice.

    Any help would be greatly appreciated

    Thanks

    Paul Hawkridge

    Mesh Elite, XP MCE
    Asus P5N-E SLI Motherboard
    Core2Duo E6700 @ 2.66GHZ
    Nvidia Geforce 7950GT 512mb
    4x1GB Ram @ 533mhz
    Creative X-Fi
     
  2. paulhawkridge

    paulhawkridge Thread Starter

    Joined:
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  3. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Which version of Windows, to include SP?

    Editing what? Still images? Motion images? Which program? If it happens while editing stills, open "paint" & edit an image. I realize that you can't do much in paint, as it is not a real image editor, but you can manipulate images.

    If it is still images, edit a .jpg & a .bmp & a .gif. Does that matter?

    I don't know enough about motion image editing, but if you have > 1 motion image type, try different types.

    Can you relate the onset to an update of Windows, driver, AV or other security?

    When did the problem begin?

    start > run
    delete contents of long, skinny white box
    type: eventvwr.exe
    left click "ok"
    maximize the screen
    On the left click "applications"
    On the right, look for errors.
    On an error, RIGHT click.
    Left click "properties"
    Provide the
    event ID
    source
    details / description

    Repeat for system & IE [ present only if IE 7 is installed ].

    You might want to check with your video card manufacturer, to find out if they have a diag for the card. I don't think MemTest evaluates the ram on the video card. This was discussed in another thread at techguy, within the past week.

    Yahoo found a lot of hits, when I searched on: 0x0000008e win32.sys

    RF123
     
  4. rainforest123

    rainforest123

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  5. rainforest123

    rainforest123

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    OOPS!

    My mistake about win32.sys instead of win32k.sys , as you noted.

    RF123
     
  6. rainforest123

    rainforest123

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    Dec 28, 2004
    Messages:
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