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BSOD windows 7.

Discussion in 'Windows 7' started by Dnuthut, Dec 22, 2010.

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  1. Dnuthut

    Dnuthut Thread Starter

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    Hello there. Today I got this BSOD error -| STOP 0x0000003B (0x00000000c0000005, 0xFFFFF8000316F790, 0xFFFFF88009EE3E90, 0x0000000000000000) |-

    I'm not very good at computers and I need some suggestions what this error can be caused by. I've started the computer in safe mode and uninstalled some of the programs that I installed recently. But the BSOD keeps coming, and I can't fix it myself. So please, help me! :|
     
  2. Noyb

    Noyb Trusted Advisor

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    Jay
    Did you make a System Repair CD ??? .. See Here
    While waiting on some better expert Help .. I'd run a repair on it.

    Do you have the System recovery DVDs ??
    What's the Make n Model of the computer ??
    Does it BSOD in Safe mode ??

    And Welcome to the TSG Forum.
     
  3. Dnuthut

    Dnuthut Thread Starter

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    I made several attempts to run the System Repair but the computer didn't respond when I tried to start the program, not as normal nor when I ran it as administrator.

    The computer does not get the BSOD in safe mode. BSOD comes up about one minute after that I've logged in as normal. Everything stops working and then the computer restart itself.

    I ordered the computer from the website Komplett.se, I've chosen the parts myself so I don't know what you mean by model.. :|

    And no, I do not have any recovery cds avaible.

    Any more suggestions that I can try?
     
  4. Frank4d

    Frank4d Retired Trusted Advisor

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    Look un the C:\windows\minidump folder for the BSOD log files with a .dmp extension. ZIP a few recent ones and post the file here as a .zip or .rar attachment. The log files contain information we can use to help find the cause for the BSOD.
     
  5. Dnuthut

    Dnuthut Thread Starter

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    I can only access them in safe mode, and I can't get on the internet in safe mode. So I can't put them out here :| If I start the computer as normal I get the BSOD within a few seconds when the computer has started :(

    After "STOP 0x0000003B (0x00000000c0000005, 0xFFFFF8000316F790, 0xFFFFF88009EE3E90, 0x0000000000000000" It says: "win32k.sys - Address FFFFF96000104D72 base at FFFFF96000040000, DateStamp 4cbe5d3e" Is that anything that could help you with finding the problem?
     
  6. galoryber

    galoryber

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    Have you tried safemode with networking? then it would be easier to post :)
     
  7. Dnuthut

    Dnuthut Thread Starter

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    How exactly do I ZIP those files so you can see them? I've got very little computer experience :|
     
  8. Dnuthut

    Dnuthut Thread Starter

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  9. Noyb

    Noyb Trusted Advisor

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    Getting a Computer without a means of recovering it ... (The operating system)
    Is like buying a car with a gas tank that Can't be refilled.
    I'd be getting in touch with Komplett and asking .. "Where's the rest of my Computer"
     
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