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Solved BSOD

Discussion in 'Windows 7' started by spirittoo, Mar 21, 2019.

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  1. spirittoo

    spirittoo Thread Starter

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    Howdy ... I'm having problems with my new Ryzen rig crashing. It first started when I was trying to get a pcie usb card to work. Then when I was trying to get a hub to work. The last couple of times it crash while in a flight sim program. I see errors in the event viewer, but I don't know what they mean. Can someone help me out with this problem?
     
  2. lunarlander

    lunarlander It's My Birthday!

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    Did you overclock anything ? If so, set them all back to default and see.

    Is the USB hub and pcie usb card working now?
     
  3. spirittoo

    spirittoo Thread Starter

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    I don't know a thing about overclocking so I don't do it. I am not going to install the new card until I figure out why the computer keeps crashing. I did uninstall the driver of the card that would not work. The only hub I have hooked up is my old 4 port hub.
     
  4. spirittoo

    spirittoo Thread Starter

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    I downloaded and installed ccleaner ... ran it for the registry, windows and apps. I also ran windows 7 manager and had it clean the registry also. I used the repair options ... repair all system components ... file association ... the errors I saw in the event views showed some kind of error involving the WMI (Windows Management Instrumentation) so I had windows manager rebuild it. So far the system hasn't crashed ... hopefully what I did corrected the problem. Time will tell. If all goes well I will try and install the new pcie usb card.
     
  5. spirittoo

    spirittoo Thread Starter

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    Crashing stopped ... card installed and working ... all is well.
     
  6. spirittoo

    spirittoo Thread Starter

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    Oh dang. My crashing problem is still going on. I'm getting a "page_fault_in_nonpaged_area" showing on the BSOD with a lot of 0's. I tested the memory one stick at a time and I tested the hard drive, both passed. I looked up the error, but I didn't understand how to correct it. Can anyone out there give me a hand with this? The Ryzen rig is the one with the problem.

    Also it seems to take a while to boot up. I have a much slower computer that can boot up faster. Plus the notification sounds are several seconds after the box pops up. Don't know what is up with that.
     
  7. lunarlander

    lunarlander It's My Birthday!

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    go into BIOS and see the brand logo at the top. Then note down the beep code: as a short short long short. You can look up beep codes via Google by BIOS brand.
     
  8. spirittoo

    spirittoo Thread Starter

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    There are no beep code listed in the BIOS next to the brand logo. Even though I have a beep code speaker hooked up I never hear any when it boots up.
     
  9. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Some reasons for Blue Screens
    New hardware - Software installed.
    Device driver - Video driver - corrupted - faulty.
    Faulty Ram - Overheating - Dying hard drive, etc.
    ======
    Post the Minidump files
    Create a new folder on the desktop and call it dumpfiles [or something similar]
    Look in c:\windows\minidump
    Copy the last 4 minidump files to that folder.

    Close the folder and right click on it and select Send To Compressed [zipped] Folder.
    Windows will compress the file and then save the new zipped file in the same location.
    Attach the zip folder by using the 'Upload a File' button.
    ======
    Let us have some Pc specifications.
    Check and post
    TSG System Information Utility - found here.
    http://static.techguy.org/download/SysInfo.exe
    ======
    Download Mini Tool Box
    Click on Download Now @Bleeping Computer
    Download to your desktop.
    Double Click on the Mini Toolbox icon.
    Put a Tick in
    List Last 10 Event Viewer Errors
    List Minidump Files

    Leave the Tick in Only Problems - under List Devices
    Click Go and let it scan your Pc.
    It will then open in Notepad - copy and paste the log file
    ======
    Stop using Registry Cleaners - they can and often do, cause more problems than they solve.
     
  10. lynx1021

    lynx1021

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    Last edited: Mar 28, 2019
  11. managed

    managed Trusted Advisor Spam Fighter

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    Who installed Windows 7 on your Ryzen PC ?
     
  12. spirittoo

    spirittoo Thread Starter

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    Okay ... I uploaded the folder. I think that is what you were asking for. It's looking like there are driver issues going on. Here is the sysinfo you wanted ...
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: AMD Ryzen 7 1700 Eight-Core Processor, AMD64 Family 23 Model 1 Stepping 1
    Processor Count: 16
    RAM: 16333 Mb
    Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
    Hard Drives: C: 298 GB (238 GB Free); D: 1030 GB (909 GB Free); F: 718 GB (704 GB Free); G: 1678 GB (1540 GB Free);
    Motherboard: Micro-Star International Co., Ltd., B350 GAMING PLUS (MS-7A34)
    Antivirus: COMODO Antivirus, Enabled

    Okay I think that's all you asked for ... I installed win7 .
     

    Attached Files:

  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Your Windows 7 operating system needs activating.

    Error: (03/29/2019 12:44:35 PM) (Source: Software Protection Platform Service) (User: )
    Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code: 0x80070005

    Activate Windows = then download MGADiag to your desktop.
    Double-click on MGADiag.exe
    Click - Continue
    Ensure that the "Windows" tab is selected (it should be by default).
    Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
    Paste the MGA Diagnostic Report back here in your next reply.

    I will ask one of the Moderators to check the result of MGADiag
     
    Last edited: Mar 29, 2019
  14. spirittoo

    spirittoo Thread Starter

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    I don't see how this would address my problem.
     
  15. spirittoo

    spirittoo Thread Starter

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    I thought I did enough research on the ryzen ... I checked to see if there would be a problem and didn't find anything ... I guess I didn't look hard enough. It looks like the drivers are the problem. Thanks for those links.
     
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