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Discussion in 'Windows 7' started by Wu-tang, Apr 29, 2010.

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  1. Wu-tang

    Wu-tang Thread Starter

    Nov 8, 2008
    Hi guys, recently I've been getting a blue screen of death...but it begins restarting my computer before I can read anything. Once I've logged back in I get a message from windows asking me to check for a solution but that doesn't do anything. I did get the following info from it though:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 7a
    BCP1: FFFFF6FC500709C8
    BCP2: FFFFFFFFC0000185
    BCP3: 000000002CEC7880
    BCP4: FFFFF8A00E139738
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:

    I have run scans using avast antivirus with the latest updates, aswell as spybot search and destroy and everything seems fine. The blue screen as happened 3 times in 2 days, both at seemingly random times.

    I haven't knowingly installed any new drivers or anything.

    My laptop is a Dell Studio 15, running 64 bit windows 7.
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Nov 16, 1999
    First Name:
    Most "BSOD" are hardware related.
    What hardware and/or driver updates have you done?
  3. Wu-tang

    Wu-tang Thread Starter

    Nov 8, 2008
    As I said in my previous post, none.
    Thanks for the quick reply.
  4. LauraMJ

    LauraMJ Administrator

    Mar 18, 2004
    I would run a memory test. You can create your own using third party software. MemTest86 is one of the most recommended. Dells, though, have a diagnostic built in, which includes running a test on the memory. The diagnostic facility can usually be accessed by tapping an F-something key during start up. Consult your documentation for how to access the diagnostic facility. It's also possible that running a complete diagnostic from there can also shed some more light on the problem.
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