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BSODs getting more rgular

Discussion in 'Hardware' started by sternkanz, May 17, 2018.

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  1. sternkanz

    sternkanz Thread Starter

    Joined:
    Oct 3, 2008
    Messages:
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    I have a self-built PC which recently has started getting bluescreen errors. It seems as though it happens most regularly during high-CPU usage (I use VLC Streamer to stream movies from my PC to my iPad. During conversion seems to be the most frequeny bluescreen failures).

    SysInfo:
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 8
    RAM: 16325 Mb
    Graphics Card: NVIDIA GeForce GTX 980, -1 Mb
    Hard Drives: C: 118 GB (21 GB Free); D: 931 GB (153 GB Free); E: 2794 GB (95 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., Z97-DELUXE
    Antivirus: Avira Antivirus, Enabled and Updated

    I've never knowingly overclocked any part of my PC. I bought and built it about 3-4 years ago. Any advise greatly appreciated!
     
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  3. sternkanz

    sternkanz Thread Starter

    Joined:
    Oct 3, 2008
    Messages:
    19
    If this helps, I get following in Event Viewer - System:
    Error > EventLog > 6008 > None
    The previous system shutdown at 3:05:20 PM on ‎5/‎16/‎2018 was unexpected.

    Critical > Kernel-Power > 41 > (63)
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Error > BugCheck > 1001 > None
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffdd03d2d18028, 0x00000000be000000, 0x0000000000800400). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ad8246b8-a49a-46d3-ad64-034fa107c37d.
     
  4. 123Zbyniek

    123Zbyniek

    Joined:
    May 14, 2017
    Messages:
    417
  5. sternkanz

    sternkanz Thread Starter

    Joined:
    Oct 3, 2008
    Messages:
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    Thanks for replying. However, I don’t use Avast, and I started getting these crashes before 1803.

    Regarding the HDD size there are no installed applications on E:, only storage files. D: is Game files (but plenty free). C: is OS and other applications but is 21GB really low? It seems plenty to me.
     
  6. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
    36,948
    Since you have an asus board, go to the support page for your motherboard. Download and install the utility dual intelligent processors 5. Once installed, post the following data; cpu temp, system temp, 12V, 5V, and 3.3V values. Do this twice; once under a normal load and once while running a stress test ie prime95, OCCT, IBT or whatever stress test you want. Be sure and let the test run for at least 2min to stabilize temps and voltages. Here is a link to the support page for your board;
    https://www.asus.com/us/Motherboards/Z97DELUXE/overview/
    BTW I agree you need more room on the system drive; either move some stuff OR get a larger drive.
     
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  7. 123Zbyniek

    123Zbyniek

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  8. crjdriver

    crjdriver Moderator

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    Do understand that checking temps/voltages is only the first step. There is more troubleshooting to do IF your temps/voltages are within limits. You have to start somewhere and that is one of the easiest things to check.
     
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