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BSODs

Discussion in 'Hardware' started by Kevscrazylife, Jun 14, 2019.

  1. Kevscrazylife

    Kevscrazylife Thread Starter

    Joined:
    Nov 17, 2018
    Messages:
    2
    Ok I went through MS more times then I care to put in this did a new reinstall of Windows OS latest version 1903 I was told by MS that it was a hardware issue i.e. Video card issue or Processor issue, I have an MSI laptop so I call MSI they tell me it's an OS issue talk to MS can any one tell me how the hell to rid BSOD'S can any one tell me please!
     
  2. lochlomonder

    lochlomonder

    Joined:
    Jul 24, 2015
    Messages:
    2,561
    Welcome to the forum. First things first: please download and run a copy of the TSG System Information Utility on the laptop, and then post the results back here. Please ensure you detail the exact model of laptop. Secondly, have you made note of the BSoD message(s)? That'll be helpful, too. If not, we can go an alternate route.
     
  3. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
    38,616
    If you want to find out very quickly IF you have a hardware problem, boot the system with a linux live usb. Run some things ie watch a movie, web access, etc, etc. If you have problems with the live usb, you have a hardware problem. If the system runs fine for a few hours running the live usb, your hardware is probably fine [you would need to test the hard disk since that is not used by a live usb]

    Use either linux mint or ubuntu for this task. Both will setup all hardware for you ie no need for drivers, etc.
     
    plodr likes this.
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