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BT Broadband Speed.

Discussion in 'Web & Email' started by TimCutler, Jan 1, 2007.

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  1. TimCutler

    TimCutler Thread Starter

    Joined:
    Mar 3, 2000
    Messages:
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    Hello & Happy New Year!

    My ISP is BT & I am on the "Up To 8 Meg" package. When I use various Speed Test sites, they all show roughly the same figure of about 950 kbps for Downstream. However, when I complain to BT about this speed, they tell me to use their site: http://www.speedtester.bt.com/ & the results from the tests there confuse me.

    Below are the last results I achieved & the Downstream figure is quite respectable!

    Test1 comprises of Best Effort Test: -provides background information.
    IP profile for your line is - 1000 kbps
    DSL connection rate: 448 kbps(UP-STREAM) 2016 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 928 kbps

    I have kept screen-grabs of previous tests & the IP profile for my line, (whatever that is... BT cannot give me a straight answer!), has varied such as, 1000, 1500, 2000 & 2500. There was one time when my line profile was 3500 kbps which resulted in 448 kbps Upstrem, 4224 kbps Downstream & an actual throughput of 3240 kbps.

    When I use BT's site to see "How Fast Can I Go", I have had different figures on different days - anything between 3Mb & 4.5Mb

    I find it hard to argue with BT's Tech Support when referring to the results from their site as they show a reasonable Downstream figure. My question is, why do all the other test sites I use show a figure of about 950 kbps for Downstream when BT's site shows a figure about double all these others?

    Any help on this matter would be appreciated - thank you.

    Best wishes to you all for a great 2007.

    Tim Cutler.
     
  2. etaf

    etaf Moderator

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