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BT broadband surcharge

Discussion in 'All Other Software' started by nichos, Jan 9, 2013.

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  1. nichos

    nichos Thread Starter

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    What causes my BT 10GB broadband to go pass the limit by 0.06GB (£10).

    I rarely download the odd utility like irfanview etc.

    My daughter uses facebook a lot.







    Asus P5K Premium WiFiiFi Intel Core 2 Quad Pro 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, DDR2 800 PC2-6400, GeForce 9800 GTX (PCI-E), sata 250gb, OCZ 600W Psu, X45, XPhome sp3, IE8
     
  2. etaf

    etaf Moderator

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    Quite a few things could be downloading in the background- although for normal email surfing , it should be fine

    BUT
    watching videos would use a lot -

    what else does she do - youtube, listen to online music , watch iplayer
    with those types of application its very easy to reach 10GB

    how many PCs on the network - phones, TVs internet connected ?

    youu can put a monitor on each PC ( I have this running on a client who has two PCs , and was going over the limit, and now can manage the usage)

    the application is
    http://www.pcworld.com/article/231850/bitmeter_ii.html
    and it will run on windows startup and provide statistics on usage - very useful and easy to use - BUT if you put on your daughters PC - she will be able to turn it off

    Do BT provide a usage breakdown on your broadband user account - I know talktalk do - so you may be ableto log into your BT account on line and see the usage each day - that may tell you if on particular days theres been a high usage - like watching videos or listening to music

    The other possibility is is if you have an unsecure wireless network - a neighbour is also using your internet
     
  3. DaveBurnett

    DaveBurnett Account Closed

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    Does that router have usage stats by user??
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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