BT voyager USB dsl modem - plug n play problems

[stokeboy]

I m working on a PC running Windows ME with a BT voyager USB dsl modem. Every time I restart the "found new hardware" box is displayed. I install the drivers, reboot and the same thing happens again, again & again......

The modem is not showing in device manager (under modem, network adapters or as unknown) and the "BT Voyager ADSL" applet has not installed in the Control Panel either. When I install the modem on my XP machine it works fine so I don't think its hardware releated.

Any suggestions, this is really anoying!!

Thanks

 

[thecaravanman]

Hi,

I have BT Business 500 broadband and I get the same problem.

I have an Intel usb modem and its crap. The software dosent work properly. I leave my laptop on to avoid reintsalling it. I would be on anyway so it's not a major problem.

If anyone does knoww how to fix it I would be greatfully greatful (sp i know)

Thanks,
MAtt

 

[stokeboy]

This is a different problem. It doesn't install the modem so I can't connect, therefore leaving the machine switched on is not an option.

very frustrated....arggggghhhhhhh!!!!

 

[Bowler]

Have you got a firewall, if so, try disabling it.

 

[stokeboy]

No firewall or anything else that could stop it that I'm aware of.

I'm clean booting, there are no viruses and I've run spybot & ad-aware and fixed loads of stuff but still not working.

help, anyone?????